Sony W700i User Manual

Page 82

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This is the Internet version of the user's guide. © Print only for private use.

82

Troubleshooting

I cannot use SMS/text messages
on my phone

Possible cause

: Settings are missing

or incorrect.

Solution

: Contact your network

operator to find out the correct SMS
service centre setting,

%

36 Text

messaging (SMS)

.

I cannot use MMS/picture messages
on my phone

Possible cause

: Your subscription

does not include data capability.

Solution

: Please contact your network

operator.

Possible cause

: Settings are missing

or incorrect.

Solution

: Go to

www.sonyericsson.com/support

,

choose your phone model, then
choose “Phone setup – MMS” and
follow the instructions.

%

62 Settings

.

I cannot use the Internet/WAP

Possible cause

: Your subscription

does not include data capability.

Solution

: Please contact your network

operator.

Possible cause

: Internet settings are

missing or incorrect.

Solution

: Go to

www.sonyericsson.com/support

,

choose your phone model, then
choose “Phone setup – WAP” and
follow the instructions.

%

62 Settings

.

The phone cannot be detected by
other users via Bluetooth

Possible cause

: You have not turned

Bluetooth on.

Solution

: Make sure that Bluetooth is

turned on and that your phone is visible
to other users.

%

68 To hide or show

your phone when using Bluetooth

.

I have problems synchronizing or
transferring data between my phone
and my computer, when using the
USB cable that came with the phone

Possible cause

: The cable has not

been properly detected and installed
on your computer.
The software that came with your
phone has not been properly installed
on the computer.

Solution

: Go to

www.sonyericsson.com/support

,

choose your phone model, then
choose “Product information” -
“Getting started”. The guide
“Synchronizing the phone with a
computer” contains installation

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