Sony KE-P37XS1 - Manual (Page 45)

45
GB
Troubleshooting
Here are some simple solutions to problems which may affect the picture and sound.
Problem Possible solution
No picture
No picture (screen is dark) and no sound. • Check the aerial connection.
• Connect the TV to the mains, and press the power switch on the
right side of the TV set.
• If the (standby) indicator is on, press AUX/VIDEO on the
remote control.
The TV turns off automatically. (The TV
enters the standby mode.) • Check if the Sleep Timer is activated (page 25).
• Check if Auto Shutoff is activated (page 25).
No picture or no menu information from
equipment connected to the Scart
connector. • Check that the optional equipment is on and press the button
repeatedly on the remote control until the correct input symbol is
displayed on the screen (page 40).
• Check the connection between the optional equipment and the TV.
Poor picture/Unstable picture.
Double images or ghosting. • Check aerial/cable connections.
• Check the aerial location and direction.
Only snow and noise appears on
the screen. • Check if the aerial is broken or bent.
• Check if the aerial has reached the end of its serviceable life. (3-5
years in normal use, 1-2 years at the seaside)
Dotted lines or stripes. • Keep the TV away from electrical noise sources such as cars,
motorcycles, or hair-dryers.
No colour on colour programmes. • Using the menu system, select the “Picture Adjustment” menu and
select “Reset” to return to the factory settings (page 19).
• If you set the Power Saving function to “Reduce,” picture colours
may become dimmer (page 22).
Some tiny black points and/or bright
points on the screen. • The picture of the display is composed of pixels. Tiny black points
and/or bright points (pixels) on the screen, do not indicate a
malfunction.
The picture is too bright.
Picture (stripe) noise.
• Using the menu system, select the “Picture Adjustment” menu and
select “Picture Mode” Then select the desired picture mode (page
18).
• Make sure that the aerial is connected using the supplied coaxial
cable.
• Keep the aerial cable away from other connecting cords.
• Do not use 300-ohm twin lead cables as interference may occur.
Poor picture (white saturation) when
viewing a signal from Scart connector
3/ .
• Make sure that the output signal of the equipment connected to the
Scart connector 3/ is not an RGB signal. If it is an RGB
signal, please connect the equipment to Scart 1/ or
2/ .
S
S
Additional Information
TV
continued...