Contacting sony – Sony WEGA KLV S20G10 User Manual
Page 55
Other Information
55
O
the
r Inform
ation
KLV-S15G10/KLV-S20G10
2-630-164-11(1)
G:\#Sagyo\#SONY\18 KLV\0402\2630164111 KLV-
S1520G10\01US07OTH.fm
masterpage:3 columns Right
Contacting Sony
If, after reading these operating instructions, you have additional questions related to the use of your Sony
TV, please call our Customer Information Services Center at 1-800-222-SONY (7669) (US residents only)
or 1-877-899-SONY (7669) (Canadian residents only).
Before calling Sony customer support, please write down the model and serial numbers of your TV. You’ll
find this information on the front cover of this manual.
Cannot change channels with the
remote control.
❑
If you are using another device to change channels, be sure you have not
inadvertently switched your TV from channel 3 or 4 setting. Use the
Channel Fix
option to “fix” the channel based on the type of hookup
❑
If you are using another device to control channels, be sure the
FUNCTION
button for that device has been pressed. For example, if you are using your
cable box to control channels, be sure to press
SAT/CABLE
(page 32).
Lost password.
❑
Select the Parent menu on the menu screen, then enter the following master
password: 4357. The master password clears your previous password and
allows you to enter a new password (page 47).
Problem
Possible Remedies
01US02WAR-UC.book Page 55 Sunday, April 3, 2005 5:53 PM