Sony DAV-SB500W - Manual (Page 78)

78 GB
If you experience any of the following
difficulties while using the system, use this
troubleshooting guide to help remedy the
problem before requesting repairs. Should any
problem persist, consult your nearest Sony
dealer.
Power
The power is not turned on.
• Check that the AC power cord (mains lead) is
connected securely.
The STANDBY indicator flashes.
Immediately unplug the power cord and check the
following items.
• Are the + and – speaker cords short-circuited?
• Are you using only the specified speakers?
• Is anything blocking the ventilation holes on the
top of the system?
• Is the minus and plus of the subwoofer’s speaker
cord attached to the plug with the correct polarity
(page 17)?
After checking the above items and fixing any
problems, connect the power cord again and turn on
the system. If the indicator still flashes, or if the
cause of the problem cannot be found even after
checking all the above items, consult your nearest
Sony dealer.
The POWER/ON LINE indicator does not turn
on.
• The + and – speaker cords are short-circuited. In
this case, disconnect the AC power cord (mains
lead) of the surround amplifier from the wall
outlet (mains), reconnect, and then turn the
surround amplifier on.
Picture
There is no picture.
• The SCART (EURO AV) cord is not connected
securely.
• The SCART (EURO AV) cord is damaged.
• The system is not connected to the correct t
EURO AV INPUT jack (page 21).
• The video input on the TV is not set so that you
can view pictures from the system.
• Check the output method on your system
(page 73).
Picture noise appears.
• The disc is dirty or flawed.
Even though you set the aspect ratio in [TV
TYPE] of [SCREEN SETUP], the picture does
not fill the screen.
• The aspect ratio on the disc is fixed.
Sound
There is no sound.
• The speaker cord is not connected securely.
• Press MUTING on the remote if “MUTING ON”
is displayed in the front panel display.
• The system is in pause mode or in Slow-motion
Play mode. Press H to return to normal play
mode.
• Fast forward or fast reverse is performed. Press
H to return to normal play mode.
• Check the speaker settings (pages 29, 75).
The left and right sounds are unbalanced or
reversed.
• Check that the speakers and components are
connected correctly and securely.
• Adjust the balance parameter in the [BALANCE]
menu (page 76).
There is no sound from the subwoofer.
• Check the speaker connections and settings
(page 29, 75).
• Set the sound field to “AUTO FORMAT DIRECT
AUTO” (page 52).
Severe hum or noise is heard.
• Check that the speakers and components are
connected securely.
• Check that the connecting cords are away from a
transformer or motor, and at least 3 meters away
from your TV set or a fluorescent light.
• Move your TV away from the audio components.
• The plugs and jacks are dirty. Wipe them with a
cloth slightly moistened with alcohol.
• Clean the disc.
The sound loses stereo effect when you play a
VIDEO CD, a CD, or an MP3.
• Set [AUDIO] to [STEREO] in the Control Menu
display (page 50).
• Make sure the system is connected appropriately.
Additional Information
Troubleshooting