Troubleshooting (continued) – Sony STR-K840P User Manual

Page 52

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52

GB

The FM reception is poor.

Use a 75-ohm coaxial cable (not supplied) to
connect the receiver to an outdoor FM antenna as
shown below. If you connect the receiver to an
outdoor antenna, ground it against lightning. To
prevent a gas explosion, do not connect the ground
wire to a gas pipe.

Radio stations cannot be tuned in.

• Check that the antennas are connected securely.

Adjust the antennas and connect an external
antenna if necessary.

• The signal strength of the stations is too weak

(when tuning in with automatic tuning). Use
direct tuning.

• Make sure you set the tuning interval correctly

(when tuning in AM stations with direct tuning).

• No stations have been preset or the preset

stations have been cleared (when tuning by
scanning preset stations). Preset the stations
(page 33).

• Press DISPLAY so that the frequency appears in

the display.

RDS does not work.*

• Make sure that you’re tuned to an FM RDS

station.

• Select a stronger FM station.

Outdoor FM antenna

Receiver

Ground wire
(not supplied)

To ground

ANTENNA

AM

FM

75

COAXIAL

Troubleshooting (continued)

The RDS information that you want does not
appear.*

Contact the radio station and find out whether they
actually provide the service in question. If so, the
service may be temporarily out of order.

There is no picture or an unclear picture appears
on the TV screen or monitor.

• Select the appropriate function on the receiver.

• Set your TV to the appropriate input mode.

• Move your TV away from the audio components.

The remote does not function.

• The VIDEO3, TV/SAT, PHONO, AUX,

SOURCE, MPX/DUAL, ANALOG DIRECT, 12
and ON SCREEN buttons on the remote are not
available for HT-DDW840 (RM-PP411 only).

• The MULTI CH button on the remote is not

available for HT-DDW740 (RM-U306 only).

• Point the remote at the remote sensor g on the

receiver.

• Check that the mode of the remote corresponds

to that of the receiver (pages 37 and 42)
(RM-PP411 only).

• Check that you select AV2 as the command

mode of the receiver (page 37) (RM-U306 only).

• Remove any obstacles in the path between the

remote and the receiver.

• Replace both batteries in the remote with new

ones, if they are weak.

• Make sure you select the correct function on the

remote.

• If the remote is set to operate the TV only, use

the remote to select a source or component other
than TV before operating the receiver or other
component.

• Press MAIN MENU on the remote before you

use the

V/v/B/b buttons for receiver operation

(RM-PP411 only).

* Models of area code CEL, CEK only.

Clearing the receiver’s memory

To clear

See

All memorized settings

page 15

Customized sound fields

page 30

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