Sharp Electronic Cash Register XE-A402 - Manual (Page 77)

The malfunctions shown in the left-hand column below, labelled “Fault,” do not necessarily indicate functional
faults of the machine. It is therefore advisable to refer to “Checking” shown in the right-hand column before
calling for service.
Error message table
When the following error messages are displayed, press the
l
key and take a proper action according to the
table below.
Fault Checking
The display won’t illuminate even when the mode switch
is turned to any other position than “OFF”. • Is power supplied to the electrical outlet?
• Is the power cord plug out or loosely connected to the
AC outlet? (2)
The display shows symbols that do not make sense. • Has the machine been initialized properly as shown in
“GETTING STARTED”?
(Note that initialization clears all the data and programmed
settings stored in memory.) (1)
The display is illuminated, but the whole machine
refuses registrations. • Is a clerk code assigned to the register?
• Is the mode switch set properly at the “REG” position? (3)
No receipt is issued. • Is the paper roll properly installed?
• Is there a paper jam?
• Is the receipt function in the “OFF” status?
• Is the print head release lever at the printing position? (4)
No journal paper is taken up. • Is the take-up spool installed on the bearing properly?
• Is there a paper jam?
A barcode cannot be scanned. • Is the connector of the barcode scanner out or the screws
of the connector loosened?
(5)
(7)
Printing is unusual. • Is the print head release lever at the printing position?
• Is the paper roll properly installed? (6)
Before Calling for Service 9
Error message Error status Action
ENTRY ERROR Registration error Make a correct key entry.
MISOPERATION Misoperation error Make a correct key entry.
NO RECORD Undefined code is entered. Enter a correct code.
MEMORY FULL Memory is full (in the
a
key programming). Program the
a
key within 25 steps.
SBTL COMPUL. Compulsory depression of the
s
key for Press the
s
key and continue the operation.
direct finalization
TEND COMPUL. Compulsory tendering Make a tendering operation.
NOT ASSIGNED No entry of a clerk code Make a clerk code entry.
OVER LIMIT. Overflow limitation error Make a registration within a limit of entry.
INH. OPEN PR The open price entry is inhibited. Make a preset price entry.
INH. UNIT PR The preset price entry is inhibited. Make an open price entry.
NOT NON-TEND The direct finalization is inhibited. Make a tendering operation.
BUFFER FULL Subtotal void is not allowed. Finalize the transaction, and correct the wrong
entries in the void mode.
HEAD UP Print head release lever is lifted up. Move the lever toward the take-up spool (to the
printing position).
PAPER EMPTY Receipt and/or journal paper roll is not Install a receipt and/or journal paper.
installed or empty.
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