Uninstalling the calibration software, Resolving calibration error messages – Kodak 6805 User Manual

Page 32

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3-8

Calibrating the Printer

Uninstalling the Calibration Software

You can remove the calibration software from your computer in two ways:

• Select Start > Programs > KODAK Calibration Utility >

Uninstall KODAK Calibration Utility and follow the directions to
uninstall the software.

• Select Start > Settings > Control Panel > Add/Remove Programs

>KODAK Calibration Utility and follow the directions to remove the
software.

Resolving Calibration Error Messages

Refer to the following table to resolve errors reported during the printer
calibration process. If the problem persists, contact your KODAK
representative for service.

Error Message

Description or Cause

Possible Solution

The printer cannot be found.

The printer selected cannot be
located.

• Check the printer connections.

• Make sure the printer is turned on.

• Select another printer. See Step

10

on

page 3-4

.

The media file, which
identifies the ribbon and
paper characteristics of the
media you are using, cannot
be found or is corrupt.

The media file cannot be located or is
corrupt.

• Click OK to locate the media file using the

File Selection dialog box. See Step

16

on

page 3-5

.

• Uninstall then reinstall the calibration

software. See

“Installing the Calibration

Software” on page 3-1

.

The selected file will not work
with this printer. Please
choose another.

An inappropriate media file was
selected for the printer.

• Click OK to locate the media file using the

File Selection dialog box. See Step

16

on

page 3-5

.

• Uninstall then reinstall the calibration

software. See

“Installing the Calibration

Software” on page 3-1

.

Cannot load DLLs. Insufficient
memory.

There is not enough memory available
for the calibration software to load all
the necessary DLLs.

• Close any other open programs to free up

memory.

• Reboot the computer then run only the

calibration software.

Cannot load the file
SDKColorMatch.dll.
Please reinstall the software.

A file required by the calibration
software is missing or corrupt.

Uninstall then reinstall the calibration
software. See

“Installing the Calibration

Software” on page 3-1

.

Cannot load the file
SDKUsbCtrl.dll.
Please reinstall the software.

A file required by the calibration
software is missing or corrupt.

Uninstall then reinstall the calibration
software. See

“Installing the Calibration

Software” on page 3-1

.

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