6 troubleshooting, 7 technical support – Kyocera KR1 User Manual

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Kyocera KR1 Mobile Router User Guide

Status > Log > Log Settings #2 ........................................................................................................................................34

Status > Log > Log Settings #3 ........................................................................................................................................35

Status > Stats .................................................................................................................................................................36

Help > Help Menu ...........................................................................................................................................................37

6 Troubleshooting .......................................................................................................38

1.I am unable to access the Configuration Menu when I use my computer to configure the router.
Why? ............................................................................................................................................................. 38

2.My wireless client cannot access the Internet. What should I do? .................................................................. 40

3.What variables may cause my wireless products to lose reception? ............................................................... 40

4.Why does my wireless connection keep dropping? ....................................................................................... 40

5.I am unable to achieve a wireless connection. Why? ..................................................................................... 40

6.I forgot my encryption key. What should I do? ............................................................................................. 41

7.How do I reset my Kyocera KR1 Mobile Router to its factory default settings? .............................................. 41

8.What is VPN? ............................................................................................................................................... 42

9.What can I do if my Ethernet cable does not work properly? ........................................................................ 42

7 Technical Support .....................................................................................................43

Phone Support..................................................................................................................................................................43
Internet Support ...............................................................................................................................................................43
Firmware Upgrades...........................................................................................................................................................44
Kyocera Accessories..........................................................................................................................................................44

8 Technical Specifications ...........................................................................................45

9 Consumer Limited Warranty (USA only).................................................................47

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