Troubleshooting – Kitchen Labs ProMediaTM User Manual

Page 7

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A C C E S S O R I E S

ALLACCESSORIES ARE AVAILABLE AT WWW.KLIPSCH.COM.

RB-1 SPEAKER STANDS
Telescopic floor stand for ProMedia satellites. Cast metal base, hollow tubing
(allowing wire to be hidden inside). Minimum height: 28 inches. Maximum height:
48 inches.

WB-1 WALLMOUNT BRACKETS
Versatile Wall Bracket 1 is made from the same quality steel as the ProMedia
satellite pedestals. The clean, simple design affords the most extreme angle
adjustment, with up to 160º of movement for precise speaker positioning in the
horizontal plane. Wall stud wood screws included.

TROUBLESHOOTING

If no sound, ensure that:
• Power, input, speaker cables and connectors are securely attached.
• Software is properly installed and functioning.
• Computer sound (control panel) volume is turned up and not muted.
• Control Tower LEDs are glowing.

If one or more speakers have little or no sound, ensure that:
• All cables are connected properly.
• Connectors are fully "seated" in soundcard and speakers.
• Amplifier main power switch is engaged.
• System is not in headphone mode by momentarily pressing the power switch.
• Main, Rear, and Subwoofer level controls are properly adjusted on control pod.
• Computer software audio settings are adjusted for proper use.
• Computer system's sound (control panel) is not muted and volume is turned up.

If the satellites or subwoofer exhibit distortion or buzzing:
• Turn down computer's overall volume (via control panel), and/or reduce

Control Tower volume.

• Turn down subwoofer volume, as program signal may be too strong.
• Turn down portable music player volume, as program material may be too strong.

If there is noise or hissing and the volume is low even with main volume turned up:
•Turn up computer's sound volume (via control panel).
• Turn down main volume on control pod to compensate.
• Ensure that software, hardware is properly installed and operating.

If there is computer monitor interference:
• Make sure the subwoofer is positioned at least 10" from the computer monitor.
• Increase the distance between the satellite speakers and the computer monitor.

FOR MORE DETAILED INFORMATION AND FAQS, PLEASE VISIT
WWW.KLIPSCH.COM

WA R R A N T Y

U.S. AND CANADA
KLIPSCH, LLC ("KLIPSCH") warrants this product to be free from defects in
materials and workmanship (subject to the terms set forth below) for a period of one
(1) year from the date of purchase. During the warranty period, KLIPSCH will repair
or replace (at KLIPSCH's option) this product or any defective parts. Proof of
purchase in the form of a bill of sale or receipted invoice, which is evidence that this
product is within the warranty period, must be presented or included to obtain
warranty service.

This warranty does not cover damage due to misuse, abuse, negligence, acts of
God, accident, commercial use or modification of, or to any part of this product. This
warranty does not cover damage due to improper operation, maintenance or
installation, or attempted repair by anyone other than KLIPSCH or someone
authorized by KLIPSCH to do warranty work. Any unauthorized repairs will void this
warranty. This warranty does not cover product sold AS IS or WITH ALL FAULTS.
This warranty is invalid if the factory applied serial number or date stamp has been
altered or removed from this product.

This Warranty is only valid for the original purchaser and will automatically terminate
prior to expiration if this product is sold or otherwise transferred to another party.

REPAIRS OR REPLACEMENTS AS PROVIDED UNDER THIS WARRANTYARE
THE EXCLUSIVE REMEDY OF THE CONSUMER. KLIPSCH SHALLNOT BE
LIABLE FOR ANYINCIDENTALOR CONSEQUENTIALDAMAGES FOR BREACH
OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS PRODUCT. EXCEPT TO
THE EXTENTPROHIBITED BYLAW, THIS WARRANTY IS EXCLUSIVE AND IN
LIEU OF ALLOTHER EXPRESS AND IMPLIED WARRANTIES WHATSOEVER,
INCLUDING BUT NOTLIMITED TO, THE WARRANTYOF MERCHANTABILITY
AND FITNESS FOR A PRACTICALPURPOSE.

Some states do not allow the exclusion or limitation of incidental or consequential
damages or implied warranties so the above exclusions may not apply to every
customer. This warranty gives you specific legal rights, and you may have other
rights which vary from State to State.

TO OBTAIN WARRANTY SERVICE, PLEASE FOLLOW THESE DIRECTIONS:

1. If you purchased this product from a retail store, please return this product to such

store in its original packaging along with proof of purchase.

2. If you purchased this product from a computer manufacturer, please contact that

manufacturer.

3. For purchases made through www.klipsch.com, please call KLIPSCH Customer

Service at 1-888-554-5665. Product may only be returned to KLIPSCH after a
Return Authorization number has been obtained from KLIPSCH.

Returned product must be shipped, freight prepaid to KLIPSCH in either its original
packaging or packaging affording an equal degree of protection, along with proof
of purchase.

OUTSIDE THE U.S. AND CANADA
The warranty on this product if it is sold to a consumer outside of the United States
or Canada shall comply with applicable law and shall be the sole responsibility of the
distributor that supplied this product. To obtain any applicable warranty service,
please contact the dealer from which you purchased this product, or the distributor
that supplied this product.

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