Installer fault diagnosis – Kohler Electric Shower User Manual

Page 27

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27

Installer Fault Diagnosis

The troubleshooting information below gives details on solutions to problems with the
shower, for installers. Before replacing any parts, ensure that the underlying cause
of the malfunction has been resolved.

Read the

Important Safety Information

section first and refer to the appliance

diagram.

Contact the local water
authority.

Check the continuity of the
switches, using a suitable
continuity measuring device.

Replace the switches as
necessary.

No hot water from
shower, with the
knobs in any
position.

Insufficient water supply
pressure.

Failure of the pressure
switch, microswitch or
thermal switch.

An internal wiring
connection has failed.

One of the heater tank
elements has failed.

Switch assembly
diaphragm fault, water
dripping from the unit.

Check the integrity of the
internal wiring.

Replace the heater tank.

Shower
temperature cycles
between hot and
cold.

The temperature is set too
high. This is causing the
thermal switch to turn off
the heating element to
reduce the water
temperature.

Turn the temperature knob
anticlockwise to reduce the
water temperature.

DO NOT TAMPER

with the

thermal switch.

Turning the
temperature knob
does not affect the
water temperature.

The flow regulator is
faulty.

The handset sprayplate is
blocked.

Replace the flow regulator.

Remove and clean the
handset sprayplate. Refer to
the shower fittings User
Guide. If the fault persists,
contact Customer Services.

Replace switch assembly.

Malfunction

Cause

Remedy

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