Kohler Touchless bathroom Sink Faucet K-13469 - Manual (Page 11)

Warranty (cont.)
*Never use cleaners containing abrasive cleansers, ammonia, bleach,
acids, waxes, alcohol, solvents or other products not recommended
for chrome. This will void the warranty.
Troubleshooting
Symptoms Probable
Causes Recommended Action
1. No water
flow.
A. Filter is
plugged.
A. Clean or replace the filter.
B. Sensor eyes
are dirty.
B. Wipe the sensor eyes with a
damp soft cloth. Wipe dry with a
dry soft cloth.
C. Water not
turned on.
C. Verify that the water supply is
turned on and that pressure is at
least 20 psi (137 kPa).
D. Incorrect
installation.
D. Verify that the faucet is mounted
as instructed in the installation
guide. Ensure that the sensor eyes
are above the rim of the sink. Refer
to the installation instructions.
E. The aerator
is plugged.
E. Remove and clean the aerator.
For calcium/mineral deposits, soak
the plastic insert in a 50:50 mix of
water and vinegar. Soak only the
plastic insert.
F. Sensor eyes
are scratched.
F. Replace the sensor assembly.
G. A flex hose
is kinked.
G. Check the flex hoses to make
certain they are not kinked. If a
flex hose is kinked, disconnect it,
straighten, and reconnect.
H. Power was
interrupted.
H. Wait 2 minutes after power is
restored as the sensor cycles
through the automatic sensing
distance.
I. Battery life
expired.
I. Replace the power supply.
J. Bleed hole
in diaphragm
is plugged or
debris exists
on the seal.
J. Clean or replace the diaphragm.
Kohler Co. 11 1124215-5-C