Kohler Touchless bathroom Sink Faucet K-13469 - Manual (Page 12)

Troubleshooting (cont.)
Symptoms Probable
Causes Recommended Action
K. Solenoid is
not working.
K. Order a new solenoid service
kit.
2. Low flow. A. Filter is
plugged.
A. Clean or replace the filter.
B. Supply
pressure is
low.
B. Check incoming water pressure.
Pressure should be at least 20 psi
(137 kPa).
C. Aerator is
plugged.
C. Remove the aerator and clean it.
For calcium/mineral deposits, soak
the aerator plastic insert in a 50:50
mixture of vinegar and water. Soak
only the insert and no other
components.
3. Constant
water flow.
A. Filter is
plugged.
A. Clean or replace the filter.
B. Diaphragm
seal is
damaged or
dirty.
B. If the diaphragm is cut or torn,
order a new diaphragm assembly.
Clean or replace the diaphragm.
C. Solenoid is
not working.
C. Order and install a new solenoid
assembly.
4. Sporadic
water flow.
A. The faucet
is angled
incorrectly to
deck or
misaligned
with user area.
A. Verify that the faucet is mounted
according to the installation
directions. Ensure that the faucet is
installed in a position that is above
the rim of the sink.
B. The wires
are pinched or
damaged.
B. Remove the spout and verify
that the wires are tucked inside the
spout before reassembling.
5. Sensor
flashes once
approximately
every 2
seconds. The
product
continues to
operate.
A. Low
voltage.
A. Replace the power supply.
1124215-5-C 12 Kohler Co.