Kyocera Mako S4000 - Manual (Page 72)

64 Qualified service
Before requesting support, please try to
reproduce and isolate the problem. When you
contact the Customer Care Center, be ready to
provide the following information:
• The name of your service provider.
• The actual error message or problem you
are experiencing.
• The steps you took to reproduce the problem.
• The phone’s mobile equipment
identifier (MEID).
Note: To locate the MEID, select Menu >
Settings > Phone Info > Build Info and scroll
down to MEID : for the 14-digit number. If your
phone uses an electronic service number (ESN),
ESN replaces MEID .
Qualified service
If the problem with your phone persists, return
the phone with all accessories and packaging to
the dealer for qualified service.
Phone accessories
To shop for phone accessories, visit
www.kyocera-wireless.com/store . You may also
call us at 800-349-4188 (U.S.A. only) or
858-882-1410.
Become a product evaluator
To participate in the testing and evaluation of
Kyocera Wireless Corp. products, including
cellular or PCS phones,
visit
beta.kyocera-wireless.com .
82-K6563-1EN.book Page 64 Monday, March 17, 2008 8:33 PM