Troubleshooting – Kohler 120V Bath with Airjets 1198326-2-A User Manual

Page 13

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Warranty (cont.)

5. It is recommended that the consumer save the invoice or receipt as additional protection, as it may
substitute the warranty in the case that there is a discrepancy in the validity of the warranty.

EXCEPTIONS AND RESTRICTIONS

The Warranty will not be valid in the following cases:

1. When the product is not operated in accordance with the instructions concerning use and operation set
forth in the owner’s manual or installation instructions, and when the recommendations and warnings
included are not observed.

2. When the product has been modified or dismantled partially or totally; or has been used in a negligent
fashion and as a consequence has suffered damages attributable to the consumer, individual, or hardware not
authorized by Kohler Co.

3. This warranty does not cover the damages as a result of disaster such as fire or acts of God, including
flooding, earthquake, or electric storms, etc. To obtain a list of distributors in your area where you can
exercise your rights under this warranty, please call 001-800-456-4537.

KOHLER CO., KOHLER, WI 53044 U.S.A.

IMPORTER:

INTERNACIONAL DE CERÁMICA, S.A.B. DE C.V.

AV. CARLOS PACHECO NO. 7200

CHIHUAHUA, CHIH., MEXICO C.P. 31060

TEL: 52 (14) 29-11-11

Troubleshooting

NOTICE: This section is for general aid only. A Kohler Co. Authorized Service Representative or
qualified electrician should correct any electrical problems. For warranty service, call 1-800-4KOHLER
from within the USA and Canada, or 001-800-456-4537 from within Mexico.

For service parts information, visit your product page at www.kohler.com/serviceparts.

Symptoms

Probable Causes

Recommended Action

1.

Blower turns on by itself

after the bath has been

drained.

A.

Normal operation. Automatic

purge mode is working as

designed.

A.

No action is required. Automatic

purge mode runs for two minutes

30 minutes after the bath is

drained.

2.

Blower turns off by itself

after running for two

minutes.

A.

The Purge Mode icon was

pressed instead of the On/Off

icon.

A.

Press the On/Off icon on the

keypad. See the

″Operating

Instructions

″ section.

3.

Blower motor will not

start.

A.

Power cord from blower motor

is loose, disconnected, or

damaged.

A.

Check wiring for proper

connections.

B.

User keypad cable loose or

damaged.

B.

Check wire connections. If

necessary, replace user keypad

cable.

C.

User keypad does not work.

C.

Replace user keypad.

D.

Blower motor does not work.

D.

Replace the blower motor.

4.

Blower motor stops

running and will not

immediately restart.

A.

Blower motor overheated and

protection device activated.

A.

Check for blockage at blower air

intake. Remove blockage and allow

motor to cool.

Kohler Co.

13

1198326-2-A

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