Lexmark JETPRINTER Z65P - Manual (Page 16)

13
Troubleshooting checklist
• Is the power supply firmly attached to your printer and an electrical
outlet?
• Are both your printer and computer on?
• Is your USB cable securely attached at both ends?
• Did you remove the sticker and transparent tape from the back and
bottom of both print cartridges?
• Is the black cartridge (P/N 82) in the left carrier and the color
cartridge (P/N 83 or 88) in the right carrier?
• Is the paper loaded correctly? Make sure you do not push the paper
too far into the printer. For help, see page 6.
• Did you install the printer software correctly?
From your desktop, click Start Programs or All Programs.
If Lexmark Z65 does not appear in your list of programs, install the
printer software (CD–2). See page 9 for installation instructions.
• Did you install the photo software completely?
To check to see if the photo software is installed:
From your desktop, click Start Programs or All Programs.
If ACD Systems does not appear in your list of programs, install the
photo software (CD–1). See page 9 for installation instructions.