Lexmark JETPRINTER Z65P User Manual

Page 17

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14

Is your printer connected to your computer through an external
device, such as a USB hub, switch box, scanner, or fax machine? If
not, refer to “Setup Troubleshooting” on page 15 for help. If it is,
follow these steps:

1

Disconnect your printer from any external devices.

2

Connect your printer directly to your computer with a USB cable.

3

Follow these instructions to print a test page.

a

Open the Lexmark Z65 Solution Center (see page 12).

b

From the Troubleshooting tab, click Print a test page.

If the test page prints, the problem may be with your external
devices, not your printer. Check the documentation that came
with your external devices for help.

If the test page does not print, refer to the printer software Help
(see page 12) for further troubleshooting information.

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