Lexmark JETPRINTER Z65P User Manual

Page 17

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14

•

Is your printer connected to your computer through an external
device, such as a USB hub, switch box, scanner, or fax machine? If
not, refer to “Setup Troubleshooting” on page 15 for help. If it is,
follow these steps:

1

Disconnect your printer from any external devices.

2

Connect your printer directly to your computer with a USB cable.

3

Follow these instructions to print a test page.

a

Open the Lexmark Z65 Solution Center (see page 12).

b

From the Troubleshooting tab, click Print a test page.

•

If the test page prints, the problem may be with your external
devices, not your printer. Check the documentation that came
with your external devices for help.

•

If the test page does not print, refer to the printer software Help
(see page 12) for further troubleshooting information.

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