Lucent Technologies MERLIN LEGEND 5 User Manual
Merlin legend
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Table of contents
Document Outline
- Table of Contents
- IMPORTANT SAFETY INSTRUCTIONS
- New Features and Enhancements
- Prior Releases: Features and Enhancements
- Release 3.1 Enhancements
- Release 4.0 Enhancements
- Support for Up to 200 Extensions
- Support for National ISDN BRI Service
- New Control Unit Modules
- Support for 2B Data Applications
- Support for T1 Switched 56 DigitalDataTransmissi...
- Forwarding Delay Option
- Voice Announce on Queued Call Console (QCC)
- Time-Based Option for OverflowonCallingGroup
- Single-Line Telephone Enhancements
- Seven-Digit Password for SPM
- About This Book
- 1. Read This First
- 2. About the System
- 3. System Components
- 4. Features and Applications
- 5. Putting the System to Work
- 6. Managing the System
- Using the Task Descriptions
- Using the Programming Procedures
- Introduction to System Programming
- Programming from the Console
- Programming from a PC with SPM
- Centralized Telephone Programming
- Using Reports
- Setting System Date and/or Time
- Backing Up the System
- Adding an Extension
- Moving an Extension
- Removing an Extension
- Assigning a HotLine Extension
- Changing Calling Restrictions
- Changing Trunk-to-Trunk TransferStatus
- Changing Coverage Delay Options
- Adding/Removing a Line
- Adding a DLC Operator Position
- Adding a QCC Operator Position
- Adding Operator Features
- Connecting Auxiliary Equipment
- Changing Calling Group Assignments
- Revising Allowed Lists
- Assigning Allowed Lists to Extensions
- Revising Disallowed Lists
- Assigning Disallowed ListstoExtensions
- Changing Group CoverageAssignments
- Revising Night Service withGroupAssignment
- Revising Night Service with CoverageControl
- Changing Extension Directory Labels
- Changing Trunk Labels
- Changing Posted Message Labels
- Changing Calling Group Labels
- Changing System Directory Labels
- Adding a CTI Link
- Removing a CTI Link
- 7. Learning More
- 8. Troubleshooting the System
- All Phones Are Dead (NoDialToneorLights)
- Some Phones Are Dead (NoDialToneor Lights)
- Difficulty Making Outside Calls
- Phone Does Not Ring
- DLC Console Not RingingforIncomingCalls
- QCC Console NotRinging forIncoming Calls
- Single-Line Phones Ring Back after Completed Call
- Cannot Transfer Call after AnsweronanOutsideLi...
- Night Service Not Working
- Calls Not Going to Voice Mail
- Callers Getting Incorrect Response from VoiceMail...
- Calls Not Going to Coverage
- Trouble Hearing Called Party
- Programmed Button Fails
- Reminder Messages ReceivedwiththeWrong Time
- Recall/Switchhook Does Not Work
- Calling Group Members NotReceivingCalls
- Calls Not ReceivingScreen Pop
- Calling Group Overflow Calls Not ReceivingScreen ...
- Secondary Announcements Not Playing as Programmed
- Other or Unresolved Problems
- A. Customer Support Information
- Support Telephone Number
- Federal Communications Commission (FCC) Electromag...
- Canadian Department of Communications (DOC) Interf...
- FCC Notification and RepairInformation
- Installationand OperationalProcedures
- DOC Notification and RepairInformation
- Renseignements sur la notification du ministère de...
- Security of Your System: PreventingToll Fraud
- Toll Fraud Prevention
- Other Security Hints
- Limited Warranty and LimitationofLiability
- Remote Administration andMaintenance
- B. About Telecommunications
- C. System Capacities
- D. System Planning Forms
- E. Removing/Reinstalling the Control Unit Cover
- Index