Troubleshooting: udp ports – Lantronix UBox UBX4100 User Manual

Page 53

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Troubleshooting

Troubleshooting: UDP Ports

Make sure that your UBox software and hardware are communicating on the same
UDP port. To verify this, open the Lantronix UBox application. Your UBox should
display.

In the Lantronix UBox application, is your UBox listed?

Status

Condition

Suggestions

Is Not Listed

The UBox software cannot find
the UBox hardware.

1. Verify that the UBox software's local UDP port is

set to match the UDP port used by the UBox
hardware. The default is 10010. (See

Updating

Server Access Settings

on page 46.


2. If you do not know the UDP port that your UBox

software is using, set the Local UDP Port to
10010.


3. If this does not work, reset your UBox hardware

(see page 55).


4. If you still cannot see your UBox, proceed to

Troubleshooting: Network Issues

below.

Is Listed

This is normal and indicates that
the UBox hardware is working.

UBox User Guide

53

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