Solving general printing problems – Lexmark Z55 User Manual
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Solving general printing problems
When you have a printing problem, first make sure:
•
The power supply is plugged into the printer and a properly grounded electrical outlet.
•
Both the computer and the printer are on. If you are using your printer on a network,
make sure your computer is connected to the network, your Lexmark adapter is on,
and all indicator lights are on. For more information, refer to the adapter
documentation.
•
No printer lights are blinking. For help, see
Understanding error messages and
.
•
The USB cable is securely attached to your printer and to your computer or Lexmark
adapter.
•
The printer software is installed correctly:
a
From the Apple menu, choose Control Panels.
b
If there is not a Control Panel for your printer, install the printer software.
•
The paper is loaded correctly. For help, see
.
•
You installed the cartridges correctly. For help, see
.