Recovering when your computer stops responding – Lexmark Z55 User Manual

Page 96

Advertising
background image

96

Troubleshooting

Lexmark Z55

Printer overview

Basic printing

Printing ideas

Maintenance

Troubleshooting

Notices

Index

Using this

Guide...

www.lexmark.com

Recovering when your computer stops responding

If your computer locks up while your document is printing, you may need to turn off the printer
and the computer. When you turn them back on, the desktop printer spooler may attempt to
start printing the job that was in the queue before the computer locked up. This could cause
your system to lock up again.

One way to recover from this problem is to:

1

Disconnect the printer cable from your computer.

2

Restart your computer.

3

Delete the print job:

a

From your desktop, double-click the Lexmark Z55 printer icon.

b

Highlight your print job.

c

Click the Trash button.

4

Plug the printer cable back into the computer.

Another way to recover from this problem is to:

1

Turn the printer and the computer off.

2

Press and hold the Shift key and turn the computer on.

Advertising