Appendix c. problem solving – Lindy CPU SWITCH User Manual

Page 36

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Page 36

Installation & Use – English Guide

LINDY ELECTRONICS LTD

Appendix C.

Problem Solving

PROBLEM

ACTION

Poor video quality with smearing

fuzziness or ripple.

Use screened coaxial video cables to connect your devices

to the LINDY CPU Switch.

Mouse does not move cursor on

screen

Ensure that the mouse and computer are both connected to

LINDY CPU Switch before power is connected and ensure

LINDY CPU Switch is powered on before the attached

computer. Ensure that your software is configured to accept

a Microsoft compatible mouse of the type that you have

connected (PS/2 or RS232). If you move the mouse and the

activity indicator (dot on 7 segment display) does not flash

then the LINDY CPU Switch is not receiving data from the

mouse. Check the mouse connection to the LINDY CPU

Switch, try resetting the mouse using the reset function

(section 3.3) or re-powering the LINDY CPU Switch. If you

are attempting to connect the LINDY CPU Switch to a CPU

with a PS/2 mouse connection that has not been powered

down then you will need to use the mouse restoration

functions F5 or F6 (see section 2.7).

Keyboard does not function or

functions intermittently. Num lock

light does not always come on

when the num lock key is

pressed.

Some older keyboards were designed for use with specific

computers and are not truly AT or PS/2 compatible. These

are not common but if you experience problems try another

keyboard.

Video appears to be lost after a

PC has gone into auto power

down mode. Moving the mouse

and typing at the keyboard does

not wake it up.

Some computers tested output an incomplete video signal in

auto power down mode. The on-screen menu cannot ‘lock

on’ to this signal and so cannot be displayed under these

conditions. If the LINDY CPU Switch menu is left on the

screen and this type of auto power down occurs then the

screen becomes blank. Keyboard and mouse data is

captured by the menu process and so is not sent to the

computer to cause it to wake up. The operation therefore

appears to ‘hang’. To restore the video under these

conditions press escape, return or change the channel using

HOTKEYs + channel number. Alternatively, you may wish to

avoid leaving the menu on the screen if you have a PC that

exhibits this anomaly.

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