Lenovo 3000 N500 User Manual

Page 39

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Related

service

information

This

chapter

presents

following

information:

v

“Restoring

the

factory

contents

by

using

Product

Recovery

discs”

v

“Passwords”

on

page

32

v

“Power

management”

on

page

34

v

“Symptom-to-FRU

index”

on

page

36

Restoring

the

factory

contents

by

using

Product

Recovery

discs

When

the

hard

disk

drive

is

replaced

because

of

a

failure,

no

Product

Recovery

program

is

on

the

new

hard

disk.

In

this

case,

you

must

use

the

recovery

disc

for

the

computer.

Order

the

recovery

disc

and

the

hard

disk

drive

at

the

same

time

so

that

you

can

recover

the

new

hard

disk

drive

with

the

preinstalled

software

when

they

arrive.

For

information

on

which

disc

to

order,

see

“Recovery

discs”

on

page

107.

To

install

the

factory

contents

by

using

Product

Recovery

discs,

do

the

following:

1.

Make

the

optical

drive

the

first

start

up

device

in

the

startup

sequence.

2.

Insert

the

bootable

Rescue

and

Recovery

Startup

disc

into

the

optical

drive,

and

then

start

the

computer.

3.

In

the

Rescue

and

Recovery

workspace,

complete

the

following

procedure:

a.

When

the

Rescue

and

Recovery

workspace

opens,

click

Continue

on

the

Welcome

window

and

then

click

Restore

your

system

.

b.

When

a

message

about

accessing

a

USB

device

is

displayed,

click

OK

.

c.

In

the

initial

window

of

the

″Restore

your

system

wizard,

select

Restore

my

hard

drive

to

the

original

factory

state

and

click

Next

.

d.

In

the

next

window,

select

I

do

not

want

to

save

any

files

and

click

Next

.

e.

A

warning

opens

not

to

turn

off

the

computer

during

the

recovery

process.

Click

OK

.

4.

When

the

Product

Recovery

window

opens,

click

OK

.

5.

The

Terms

and

Conditions

window

opens,

select

I

accept

these

terms

and

conditions

and

then

click

OK

.

6.

After

the

files

necessary

for

the

product

recovery

are

copied

from

the

Rescue

and

Recovery

Startup

disc

to

the

hard

drive,

the

system

restarts

automatically

and

boot

back

into

Rescue

and

Recovery.

Remove

the

disc

and

turn

off

the

computer.

7.

Turn

on

the

computer

to

continue

the

recovery

process.

Service

Web

site:

When

the

latest

maintenance

diskette

and

the

system

program

service

diskette

become

available,

they

will

be

posted

on

http://www.lenovo.com/spm

Note:

The

recovery

process

might

take

up

to

2

hours.

©

Copyright

Lenovo

2008,

2009

31

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