Service checks, Service checks -28 – Lexmark 4059-XXX User Manual

Page 55

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Diagnostic Information

2-28

4059-XXX

Symptom Table - Output Expander

Service Checks

Note: Anytime the engine board is replaced, the Configuration ID
must be reset in NVRAM on the new engine board. Go to

“Setting

Configuration ID” on page 3-20

.

Review the following information before performing any service
checks.

Paperfeed Problems (especially paper jams): Go to

“Viewing

the Error Log” on page 3-8

and check the printer error log for

indications of repetitive entries that help to isolate a problem to
a particular area of the printer or option.

Paperfeed Problems with error message: Use the

“Sub Error

Codes For 9XX and 2XX Error Codes” on page 2-7

to help

diagnose the problem.

Print Quality Problems: Go to

“Print Quality Test Pages” on

page 3-23

and print a test page to help diagnose problems

before changing any settings or working on the printer.

Use the resident diagnostics test provided to help isolate a
problem before taking the machine apart or removing any
options.

Symptom

Action

Printer does not display Output
Bin Full

Go to the

“Output Bin Sensor

Standard Tray Service Check” on
page 2-78

.

Paper does not feed all the way
into the output tray.

Go to the

“Toner Sensor Service

Check” on page 2-104

.

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