Warranty information, Warranty, Information – Lenovo 3000 User Manual

Page 33

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AFFECTS

STATUTORY

RIGHTS,

INCLUDING

RIGHTS

OF

CONSUMERS

UNDER

NATIONAL

LEGISLATION

GOVERNING

THE

SALE

OF

CONSUMER

GOODS

THAT

CANNOT

BE

WAIVED

OR

LIMITED

BY

CONTRACT

.

European

Economic

Area

(EEA)

Customers

in

the

EEA

may

contact

Lenovo

at

the

following

address:

Lenovo

Warranty

&

Service

Quality

Dept.,

PO

Box

19547,

Inverkip

Road,

Greenock,

Scotland

PA16

9WX.

Service

under

this

warranty

for

Lenovo

hardware

products

purchased

in

EEA

countries

may

be

obtained

in

any

EEA

country

in

which

the

product

has

been

announced

and

made

available

by

Lenovo.

This

Lenovo

Limited

Warranty

is

available

in

other

languages

at

http://www.lenovo.com/

warranty.

Warranty

Information

The

warranty

period

may

vary

by

country

or

region

and

is

specified

in

Appendix

A

of

the

Service

and

Troubleshooting

Guide

that

came

with

your

computer.

If

required,

your

Service

Provider

will

provide

repair

or

exchange

service

depending

on

the

type

of

warranty

service

specified

for

your

product

and

the

available

service.

Scheduling

of

service

will

depend

upon

the

time

of

your

call,

parts

availability,

and

other

factors.

A

warranty

period

of

3

years

on

parts

and

1

year

on

labor

means

that

Lenovo

provides

warranty

service

without

charge

for:

a.

parts

and

labor

during

the

first

year

of

the

warranty

period

(or

a

longer

period

as

required

by

law);

and

b.

parts

only,

on

an

exchange

basis,

in

the

second

and

third

years

of

the

warranty

period.

Your

Service

Provider

will

charge

you

for

any

labor

provided

in

performance

of

the

repair

or

replacement(s)

in

the

second

and

third

year

of

warranty

period.

Types

of

Warranty

Service

1.

Customer

Replaceable

Unit

(

CRU)

Service

Under

CRU

Service,

your

Service

Provider

will

ship

CRUs

to

you

for

you

to

install.

Most

CRUs

are

easy

to

install

whereas

others

may

require

some

technical

skill

and

tools.

CRU

information

and

replacement

instructions

are

shipped

with

your

product

and

are

available

from

Lenovo

at

any

time

upon

request.

You

may

request

that

a

Service

Provider

install

some

CRUs

under

one

of

the

other

types

of

warranty

service

designated

for

your

product.

Installation

of

external

CRUs

(such

as

mice,

keyboards,

or

monitors)

is

your

responsibility.

Lenovo

specifies

in

the

materials

shipped

with

a

replacement

CRU

whether

the

defective

CRU

must

be

returned.

When

return

is

required,

1)

return

instructions,

a

prepaid

return

shipping

label,

and

a

container

are

included

with

the

replacement

CRU,

and

2)

you

may

be

charged

for

Chapter

3.

Warranty

information

23

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