Black and color cartridge replacement required, Paper jam, Out of paper – Lexmark 840 Series User Manual

Page 38: Removing and reinstalling the software

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Note: A variable amount of ink remains in the color print cartridge.

Follow these steps to replace the color print cartridge in your printer:

1

Cancel the print job if not already canceled.

2

Replace the color print cartridge with a new cartridge. For more information, see “Removing a used print
cartridge” on page 23
and “Installing print cartridges” on page 24.

3

Print again.

To order supplies, click Order Ink on your computer screen. You can also see “Ordering supplies” on page 27 in
this guide.

Black and Color cartridge replacement required

New print cartridges need to be installed.

The print job has been canceled.

Note: A variable amount of ink remains in the black and color print cartridges.

1

Replace the print cartridges with new cartridges. For more information, see “Removing a used print cartridge”
on page 23 and “Installing pr
int cartridges” on page 24.

2

Print again.

To order supplies, click Order Ink on your computer screen. You can also see “Ordering supplies” on page 27 in
this guide.

Paper Jam

For more information, see “Jams and misfeeds troubleshooting” on page 35.

Out of Paper

The printer is out of paper in the middle of a print job.

1

Load paper. For more information, see “Loading paper” on page 16.

2

Press

.

Removing and reinstalling the software

If the printer is not functioning properly, or if a communications error message appears when you try to use the
printer, you may need to remove and reinstall the printer software.

1

Click Start

Œ

Programs or All Programs

Œ

Lexmark 840 Series.

2

Select Uninstall.

3

Follow the instructions on the computer screen to remove the printer software.

4

Restart the computer before reinstalling the printer software.

5

Click Cancel on all New Hardware Found screens.

6

Insert the CD, and then follow the instructions on the computer screen to reinstall the software.

Troubleshooting

38

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