Exclusive hold (f02), Description, Related features – Polycom TransTalk 9000-Series User Manual

Page 238: Considerations, Programming, Exclusive hold

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Feature Reference

5-128

Exclusive Hold (F02)

Description

This feature is available only on system phones.

This feature prevents other extensions from picking up outside calls placed on
hold at a specific extension with a system phone.

Related Features

You can use the Hold button to put calls on regular hold (any extension can pick
up the held call).

Considerations

■

You can program an Exclusive Hold button on a system phone to use the
feature with one touch.

■

For system phones, if a call is left on hold for longer than one minute, the
extension at which the call is held generates a short Hold Reminder Tone.
This tone sounds once every minute until the held call is retrieved, or until
the caller hangs up.

■

If you put a call on a line or a pool on hold and another user picks up that
call, it will no longer be available to you. To ensure that no one else can
retrieve your held call on a pooled line, use Exclusive Hold.

■

This feature cannot be used with Call Screening (F25).

Programming

(See Figure 2-3 on page 2-22 for the location of special programming buttons such
as

s

and

e

on system phones.)

To program an Exclusive Hold button:

1. Press

f 0 0 s s c

at extension

10 or 11.

2. Enter the extension number to be programmed with this feature.

3. Press a programmable button.

4. Press

f 0 2

.

5. Program another button for this extension or exit programming mode.

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