Polycom TransTalk 9000-Series - Manual (Page 411)

Troubleshooting
6-4
2. Press 3 to choose Option 3, “Backup Alarm Cleared.”
NOTE:
You cannot use D or d in this procedure to choose Option 3.
3. Exit programming mode.
NOTE:
Using Option 3 to clear a Backup-Failure Alarm does not change the setting
for Backup Programming—Automatic (#123). It remains either Active or
Not Active.
Problems with System Phones
System Phone Does Not Ring
Possible Cause 1: Ringer volume is set too low.
What to do: Press the volume control button while the phone is idle and the
handset is in the cradle.
■ If the phone rings increasingly louder, the problem is solved.
■ If the phone still does not ring, go to Possible Cause 2.
Possible Cause 2: The Do Not Disturb or Call Forwarding feature is turned on.
What to do: Check to see if Do Not Disturb or Call Forwarding is turned on.
■ If Do Not Disturb or Call Forwarding is turned on, turn it off.
■ If Do Not Disturb or Call Forwarding is not turned on, go to Possible
Cause 3.
Possible Cause 3: Line Ringing is programmed for No Ring or Delayed Ring.
What to do: Check the Line Ringing setting for the extension.
■
If Line Ringing is set for No Ring or Delayed Ring, change the setting if
appropriate.
■ If Line Ringing is set for Immediate Ring and this phone is part of a
combination extension, see ‘‘Problems with Combination Extensions’’.
■ If Line Ringing is set for Immediate Ring and the phone is on an extension
by itself, go to Possible Cause 4.