Polycom TransTalk 9000-Series - Manual (Page 428)

Problems with Manual Backup
6-21
Display Shows “System Busy” in
System Programming Mode
Possible Cause: An automatic or manual backup was in progress at the time you
requested a manual backup.
What to do: Exit the procedure and retry the manual backup after a few minutes.
Display Shows “Backup Failed:Check Card”
in System Programming Mode
Possible Cause 1: The Backup/Restore PC Card was removed while the backup
was in progress.
What to do: Check to see whether the PC Card was removed. If it was not, go to
Possible Cause 2. If it was, power down the system, reinsert the PC Card, and
reapply power to the system. Restart the Backup Programming—Manual (#124)
procedure.
Possible Cause 2: The Backup/Restore PC Card or the PARTNER ACS processor
module is corrupted.
What to do: Try the backup again using the backup procedure— Backup
Programming—Manual (#124).
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If the backup completes successfully, the problem is solved.
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If the backup fails again, try to determine whether the problem is a
corrupted PC Card or a corrupted processor module by trying the backup
twice using two different Backup/Restore PC Cards:
— If the system will not write to either PC Card, the processor module
is probably corrupted; call the hotline (see page 6-1).
— If the system writes to one of the PC Cards, the original PC Card is
corrupted. See Table 1 on page B-7 for the information about
ordering a new Backup/Restore PC Card.
Display Shows “Backup Failed:SystemBusy”
in System Programming Mode
Possible Cause: Changes were being made to system programming or central
telephone programming while a backup was in progress.
What to do: Try Backup Programming—Manual (#124) later when the system is
idle or during nonbusiness hours.