Sony KV-29XL71K - Manual (Page 21)

Additional Information 21
Troubleshooting
GB
Here are some simple solutions to problems which may affect the picture and sound.
Problem Suggested Remedy
No picture (screen is dark), and no sound. • Check the aerial connection.
• Plug the TV in and press the
button on the front of the TV.
• If the standby indicator is on press the button or a
numbered button on the remote control.
Poor or no picture (screen is dark), but good sound. • Using the MENU system, select the “Picture
Adjustment“ display and select “RESET“ to return to the
factory settings.
No picture or menu information from equipment
connected to the Scart socket. • Check that the optional equipment is on, and press the
button of the remote control repeatedly until the correct input
symbol is displayed on screen.
Good picture, no sound. • Press the button on the remote control.
• Check that “TV Speakers” is “On” in the “Detail Set Up”
menu.
• Check the Headphones are not connected.
No colour on colour programmes. • Using the MENU system, select the “Picture Adjustment“
and select “RESET“ to return to the factory settings.
Distorted picture when changing programmes or
selecting Teletext. • Turn off any equipment connected to the scart connectors on
the rear of the TV.
Wrong characters appear when viewing teletext. • Using the menu system, display the “Language/Country”
menu and select the country in which you are operating the
TV set. For cyrillic languages, we recommend selecting
‘Russia’ if your own country does not appear in the list.
Picture slanted. • Using the menu system, select the “Picture Rotation” option
in the “Detail Set Up” menu to correct the picture slant.
Snowy picture when viewing a TV channel. • Using the menu system, select the “Manual Programme
Preset” menu and adjust Fine Tuning (AFT) to obtain better
picture reception.
• Using the menu system, select the “Noise Reduction” option
in the “Detail Set Up” menu and select “Auto” to reduce the
noise in the picture.
No unscrambled picture whilst viewing un
unscrambled channel with a decoder connected
through the scart connector
3/ 3.
• Using the menu system, display the “Set Up” menu. Then
select the “Detail Set Up” option and set “AV3 Output” to
“TV”.
• Check that the decoder is not connected to the 2/ 2
scart socket.
Remote control does not function. • Replace the batteries.
The standby indicator on the TV flashes. • Contact your nearest Sony service centre.
S
• If you continue to have problems, have your TV serviced by qualified personnel.
• NEVER open the casing yourself.
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