4 fax – receiving, 5 copying, Help 54 – Panasonic KX-FT901BX User Manual

Page 54

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10. Help

54

Connect the unit to a line that does not have
these services.

L

An extension telephone on the same line is
off the hook. Hang up the extension
telephone and try again.

L

Try copying the document. If the copied
image is clear, there may be something
wrong with the other party’s machine.

L

Adjust the original mode using feature #58
(page 49).

The other party complains that black lines,
white lines or smudges appear on their
received document.

L

The scanner glass or rollers are dirty with
correction fluid, etc. Clean them (page 57).
Please do not insert the document before
correction fluid has dried completely.

10.3.4 Fax – receiving

I cannot receive documents.

L

The telephone line cord is connected to the
[EXT] jack on the unit. Connect to the [LINE]
jack (page 5) (KX-FT901/KX-FT903 only).

I cannot receive documents automatically.

L

The receiving mode is set to TEL mode.
Change the receiving mode:

KX-FT901/KX-FT903: FAX ONLY mode
(page 36) or TEL/FAX mode (page 36).

KX-FT907: TAD/FAX mode (page 35),
FAX ONLY mode (page 36) or TEL/FAX
mode (page 36).

L

The time taken to answer the call is too long.
Decrease the number of rings in feature #06
(page 47) (KX-FT907 only), #07 (page 47),
#09 (page 47)
and/or #30 (page 48).

L

The greeting message is too long. Record a
shorter message (page 40) (KX-FT907 only).

The display shows “

CONNECTING.....”, but

faxes are not received.

L

The receiving mode is set to FAX ONLY
mode and the incoming call is not a fax.
Change the receiving mode:

KX-FT901/KX-FT903: TEL mode (page
34)
or TEL/FAX mode (page 36).

KX-FT907: TAD/FAX mode (page 35),
TEL mode (page 34) or TEL/FAX mode
(page 36).

A blank sheet is ejected.

L

The recording paper is not installed correctly.
Make sure that the shiny side of the paper is
facing down and re-install the paper (page 6).

L

The other party placed the document in their
fax machine the wrong way. Check with the
other party.

The printing quality is poor.

L

The thermal head is dirty. Clean it (page 58).

L

If documents can be copied properly, the unit
is working normally. The other party may
have sent a faint document or there may be
something wrong with the other party’s
machine. Ask them to send a clearer copy of
the document or to check their fax machine.

L

If documents are not clear when you copy,
adjust the print contrast using feature #59
(page 49).

The other party complains that they cannot
send a document.

L

The receiving mode is set to TEL mode.
Receive the document manually (page 34) or
change the receiving mode:

KX-FT901/KX-FT903: FAX ONLY mode
(page 36) or TEL/FAX mode (page 36).

KX-FT907: TAD/FAX mode (page 35),
FAX ONLY mode (page 36) or TEL/FAX
mode (page 36).

L

The memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper (page 6) or
clear the jammed paper (page 55) (KX-
FT903/KX-FT907 only).

I cannot select the desired receiving mode.

L

If you want to set TAD/FAX mode (KX-FT907
only), FAX ONLY mode or TEL/FAX mode,
set the desired mode using feature #05 (page
47), and
press {AUTO ANSWER} repeatedly
to select the desired mode.

L

If you want to set TEL mode, press {AUTO
ANSWER
} repeatedly to select TEL mode.

10.3.5 Copying

The unit will not make a copy.

L

You cannot make a copy during a
programming. Make the copy after
programming.

L

You cannot make a copy during a telephone
conversation.

A black line, a white line or smudge appears
on the copied document.

L

The scanner glass or rollers are dirty with
correction fluid, etc. Clean them (page 57).
Please do not insert the document before
correction fluid has dried completely.

FT-901-903-907BX.book Page 54 Monday, March 29, 2004 10:03 AM

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