Panasonic KX-FP151E - Manual (Page 77)

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Operations
The display shows the following, but faxes
are not received.
● The incoming call is not a fax. Change the
receive mode:
– KX-FP151: TEL mode (p. 38).
– KX-FP155: TEL mode (p. 38) or
TAD/FAX mode (p. 48).
A blank sheet is ejected.
● If a blank sheet is ejected after the
received document is printed out, the
receiving reduction rate is not
programmed correctly. Program the proper
rate in feature #36 (p. 65).
● The other party placed the document in
their fax machine the wrong way. Check
with the other party.
A white line or a dirty pattern appears on
your recording paper.
● The glass or rollers are dirty. Clean them
(p. 79).
The printing quality is poor.
● The other party sent a faint document. Ask
them to send a clearer copy of the
document.
● The thermal head is dirty. Clean it (p. 79).
● Some paper has instructions
recommending which side to print on. Try
turning the paper over.
● You may have used paper with a cotton
and/or fibre content that is over 20%, such
as letterhead or resume paper.
The other party complains that they
cannot send a document.
● The memory is full of received documents
due to a lack of recording paper or a
recording paper jam. Install paper (p. 14)
or clear the jammed paper (p. 77).
Receiving mode
I cannot select the desired receiving
mode.
● If you want to set TAD/FAX (KX-FP155
only), FAX ONLY or TEL/FAX mode:
— select the desired mode using feature
#77 (p. 70), and
— press PQ to turn ON the
arrow ( ▼ ) located on the right of the
display.
Display:
ON
● If you want to set TEL mode:
press PQ to turn OFF the
arrow ( ▼ ) located on the right of the
display.
ON
The other party complains that they
cannot send a document.
● The unit is not in AUTO ANSWER mode.
Press
PQ to turn ON the
arrow ( ▼ ) located on the right of the
display.
Copying
The unit does not make a copy.
● You cannot make a copy during
programming. Make the copy after
programming or stop programming.
A black line, a white line or a dirty pattern
appears on the copied document.
● The glass or rollers are dirty. Clean them
(p. 79).
The copied image is distorted.
● The thermal head is dirty. Clean it (p. 79).
▼
CONNECTING.....
(continued)
Fax – receiving (cont.)
(continued)
KX-FP151/155(E)(071-076) 01.12.19 10:05 AM Page 75