11 troubleshooting, Sound, Main unit – Philips HTS3373 User Manual

Page 40: Picture

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No picture on HDMI connection.

Check if the HDMI cable is faulty. Replace

a new HDMI cable.
If this happens when you change the

HDMI video resolution, you have to
switch to its default mode: 1) Press . 2)
Press . 3) Press ZOOM .

Sound

No sound.

Make sure that the audio cables are

connected and select the correct input
source (for example, AUDIO SOURCE ,
USB ) for the device you want to play.

No sound on HDMI connection.

If the connected device is not HDCP-

compliant or is only DVI-compatible, you
cannot transmit sound through an HDMI
connection. Use an analog or digital audio
connection.
Make sure that the

[HDMI Audio] setting

is turned on.

No sound from TV program.

Connect an audio cable from the AUDIO

input on this Home Theater System to the
AUDIO output on your TV. Then press
AUDIO SOURCE repeatedly to select the
corresponding audio input source.

No surround sound effect from the speakers.

Press

SURR to select a correct surround

sound setting.
If the Home Theater System supports

DTS playback, press AUDIO SYNC to
select other audio track.
Ensure that the source you are playing

is recorded or broadcast in surround
sound (Dolby Digital, etc). Sound cannot
transmit through HDMI connection if
the connected device is non-HDCP
compliant or only DVI-compatible. Make
an analog or digital audio connection.

11 Troubleshooting

Warning

Risk of electric shock. Never remove the

casing of the product.

To keep the warranty valid, never try to repair
the product yourself.
If you have problems using this product, check
the following points before you request service.
If you still have a problem, register your product
and get support at www.philips.com/welcome.

If you contact Philips, you will be asked for the
model and serial number of your product. The
model number and serial number are on the
back or bottom of your product. Write the
numbers here:
Model No. __________________________
Serial No. ___________________________

Main unit

The buttons on this product do not work.

Disconnect this product from the power

outlet for a few minutes, then connect
again.

Picture

No picture.

See TVs manual for correct video input

channel selection. Change the TV channel
until you see the DVD screen.
Press

DISC .

If you have changed the

[TV System]

setting, switch back to default mode: 1)
Press to open the disc compartment. 2)
Press . 3) Press SUBTITLE .

EN

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