Chapter 4 call flow editor – Planet Technology VIP-2100 User Manual
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VIP-2100 User
’s manual
- 27 -
Outbound/Inbound DM Group) or Call Flow (refer to section
“
Call
Flow Editor
”) to take effect.
Chapter 4 Call Flow Editor
Call Flow Editor is used to control the call behavior including voice
prompt, AAA, DM
…etc. It requires Java run time to run.
Step 1: Click Control→Call Flow Editor to create a Call Flow, click
button to activate IVR Tool as figure 4-1
Figure 4-1
Component Description:
•
New: Create a new call flow
•
Load Call Flow: Load call flow from VIP-2100
•
Save: Save a call flow in VIP-2100
•
Cut: Cut a component
•
Copy: Copy a component
•
Paste: Paste a component
•
Delete: Delete a component
•
Line: Connecting 2 components together
•
Select: Select the component at call flow workspace
•
Scroll: Scroll the call flow workspace
•
Zoom: Zoom in or zoom out the workspace
•
View Grid: View or not
•
Show Component Table: Show all component table