Polycom SpectraLink 1725-36034-001 User Manual
Page 92
 
SpectraLink 8002 Wireless Telephones Configuration and Administration (SIP)
92
PN: 1725-36034-001_B.doc
Message
Description
Action
DO NOT POWER 
OFF 
The handset is in a critical section 
of the software update. 
None. Do not remove the Battery Pack or 
attempt to power off the phone while this is 
displayed. Doing so may render the 
handset inoperable. 
Duplicate IP
The handset has detected another 
device with its same IP address. 
If using DHCP, check that the DHCP 
server is properly configured to avoid 
duplicate addresses. 
If using Static IP, check that the handset 
was assigned a unique address. 
Erase Failed
Download process failed to erase 
the memory in the handset. 
Operation will retry but may eventually 
report the error "int. error: 0F" Power cycle 
the handset. 
Erasing Memory
Handset has determined that a 
download should occur and is 
erasing the current software from 
memory. 
None. When the progress bar fills the 
display line the erase operation is 
complete. 
Do not remove the Battery Pack or attempt 
to turn the handset off during this 
operation. 
Files Too Big
Handset software download files 
are incorrect or corrupted. 
Download new software per Software 
Maintenance. 
Flash Config Error
Handset internal configuration is 
corrupt. 
Perform "Restore Defaults" operation via 
administrator menus (or re-program with 
Configuration Cradle). 
Initializing …
The handset is performing power-
on initialization. 
None. This is informational only.
Internal Err. # #
The handset has detected a fault 
from which it cannot recover. 
Record the error code so it can be 
reported. 
Turn the handset off then on again. 
If error persists, try registering a different 
handset to this telephone port. 
If error still persists, contact Polycom 
Technical Support and report the error. 
Must Upgrade SW!
Handset software is incompatible 
with hardware. 
Download new software from the 
SpectraLink website per Software 
Maintenance. 
No DHCP Server
Handset is unable to contact the 
DHCP server. 
Check that your DHCP server is 
operational and connected to WLAN or use 
Static IP configuration in the handset. 
No ESSID
Attempted to run Site Survey 
application without an ESSID set. 
Statically configure an ESSID in the Admin 
menu. 
No Func Code
Handset software is incorrect or 
corrupted. 
Reconfigure the handset to gain access to 
the WLAN and download new handset 
software.