Document Outline

• Important Information
• Attention
• Table of Contents
  • 1 Operation 9
  • 2 Operator/Manager Operation 99
  • 3 Customising Your Phone & PBX 111
  • 4 Appendix 129
  • Index 147
• Operation
  • 1.1 Before Operating a Telephone
    • 1.1.1 Before Operating a Telephone
      • What Kind of Telephone Can Be Used?
      • Feature Numbers
      • Tone
      • Display
      • Using a Navigator Key/Volume Key (depending on the type of your PT)
      • Examples
      • Restrictions
      • Icon Descriptions
      • When You Use a Panasonic Proprietary Telephone
      • How to Follow the Steps
      • Connection Example
  • 1.2 Making Calls
    • 1.2.1 Basic Calling
      • Calling Other Extensions
      • Calling an Outside Party
      • Using an Account Code (Account Code Entry)
    • 1.2.2 Easy Dialling
      • Using a One-touch Button (One-touch Dialling)
      • Using Numbers Stored at Your Extension (Personal Speed Dialling)
      • Using Numbers Stored in the PBX (System Speed Dialling)
      • Dialling a Preset Number by Going Off-hook (Hot Line)
      • Using a Preprogrammed Number (Quick Dialling)
    • 1.2.3 Redialling
      • Redialling the Last Outside Number You Dialled (Last Number Redial)
      • Saving an Outside Phone Number for Redialling (Saved Number Redial)
    • 1.2.4 When the Dialled Party is Busy or There is No Answer
      • Reserving a Busy Line (Automatic Callback Busy [Camp-on])
      • Sending a Call Waiting Tone to a Busy Extension (Busy Station Signalling [BSS])
      • Leaving a Message Waiting Indication/Calling Back a Caller Who Left an Indication (Message Waiting)
      • Joining an Existing Call (Executive Busy Override)
      • Calling an Extension That Is Refusing Calls (DND Override)
    • 1.2.5 Switching the Calling Method (Alternate Calling-Ring/ Voice)
    • 1.2.6 Using Your Calling Privileges at Another Extension (Walking COS)
    • 1.2.7 Accessing Another Party Directly from Outside (Direct Inward System Access [DISA])
  • 1.3 Receiving Calls
    • 1.3.1 Answering Calls
    • 1.3.2 Answering Hands-free (Hands-free Answerback)
    • 1.3.3 Answering a Call Ringing at Another Telephone (Call Pickup)
      • Answering a Call from Another Telephone (Call Pickup)
      • Preventing Other People from Picking Up Your Calls (Call Pickup Deny)
  • 1.4 During a Conversation
    • 1.4.1 Transferring a Call (Call Transfer)
      • Transferring to an Extension within the PBX
      • Transferring to an Outside Destination
    • 1.4.2 Holding a Call
      • Holding
      • Holding in a System Parking Zone (Call Park)
    • 1.4.3 Talking to 2 Parties Alternately (Call Splitting)
    • 1.4.4 Answering Call Waiting
      • Answering Call Waiting in the PBX
      • Answering Call Waiting from the Telephone Company
    • 1.4.5 Talking to Multiple Parties (Conference)
      • Adding a Third Party During a Conversation (3-party Conference)
      • Leaving a Conference Call (Unattended Conference)
      • Originating a 3-party to 5-party Conference Call (5-party Conference)
    • 1.4.6 Muting a Microphone (Microphone Mute)
    • 1.4.7 Using the Headset (Headset Operation)
    • 1.4.8 Talking to Another Party without Lifting the Handset (Hands-free Operation)
    • 1.4.9 Changing the Dialling Mode (Pulse to Tone Conversion)
  • 1.5 Before Leaving Your Desk
    • 1.5.1 Forwarding Your Calls (Call Forwarding [FWD])
    • 1.5.2 Showing a Message on the Caller's Telephone Display (Absent Message)
    • 1.5.3 Preventing Other People from Using Your Telephone (Extension Lock)
    • 1.5.4 Leaving a Group (Log-in/Log-out)
  • 1.6 Making/Answering a Paging Announcement
    • 1.6.1 Paging
      • Paging
      • Paging and then Transferring a Call
    • 1.6.2 Answering/Denying a Paging Announcement
  • 1.7 Setting the Telephone According to Your Needs
    • 1.7.1 Setting the Alarm (Timed Reminder)
    • 1.7.2 Refusing Incoming Calls (Do Not Disturb [DND])
    • 1.7.3 Receiving Call Waiting
    • 1.7.4 Preventing Other People from Joining Your Conversation (Executive Busy Override Deny)
    • 1.7.5 Turning on the Background Music (BGM)
    • 1.7.6 Protecting Your Line against Notification Tones (Data Line Security)
    • 1.7.7 Checking the Time Service Mode
    • 1.7.8 Clearing Features Set at Your Extension (Extension Feature Clear)
    • 1.7.9 Monitoring a Room (Room Monitor)
  • 1.8 Using User-supplied Equipment
    • 1.8.1 If a Doorphone/Door Opener is Connected
      • Calling to and from a Doorphone (Doorphone Call)
      • Opening a Door (Door Open)
    • 1.8.2 If a Host PBX is Connected
      • Accessing External Services (External Feature Access [EFA])
    • 1.8.3 If a Voice Processing System is Connected
      • Forwarding Your Calls to a Voice Processing System (Voice Mail Integration)
      • Screening Calls (Live Call Screening [LCS])
      • Recording a Conversation (2-way Record)
  • 1.9 Using a Display Proprietary Telephone
    • 1.9.1 Calling with the Incoming Call Log
• Operator/Manager Operation
  • 2.1 Control Features
    • 2.1.1 Locking Other Extensions (Remote Extension Lock)
    • 2.1.2 Switching the Time Service Mode (Time Service)
    • 2.1.3 Setting an Alarm for Other Extensions (Remote Timed Reminder [Wake-up Call])
    • 2.1.4 Erasing All Caller Information in the Common Area (Incoming Call Log in the Common Area-CLEAR ALL)
    • 2.1.5 Disregarding the Newest Call or Overwriting the Oldest Call in the Common Area Call Log (301st Incoming Call Logged in the Common Area)
    • 2.1.6 Changing System Settings Using Programming Mode
• Customising Your Phone & PBX
  • 3.1 Customising Your Phone (Personal Programming)
    • 3.1.1 Customising Your Phone (Personal Programming)
    • 3.1.2 Changing Personal Settings Using Programming Mode
      • Setting Features
      • Clearing Features
      • Confirming Your Own Extension Number (Self-extension Number Confirmation)
    • 3.1.3 Customising the Buttons
  • 3.2 Managing Call Logs
    • 3.2.1 Requirements
    • 3.2.2 Printing and Clearing Call Logs
  • 3.3 Customising Your PBX (System Programming)
    • 3.3.1 Programming Information
      • Icon Descriptions
      • Procedure
    • 3.3.2 System Programming
      • System Speed Dialling Number [001]
      • System Speed Dialling Name [011]
      • DISA Security Code [512]
      • DISA Security Code Digits [530]
      • Entering Characters
• Appendix
  • 4.1 Troubleshooting
    • 4.1.1 Troubleshooting
  • 4.2 Feature Number Table
    • 4.2.1 Feature Number Table
  • 4.3 Identifying Tones
    • 4.3.1 Identifying Tones
      • While On-hook
      • When Going Off-hook
      • When Making Calls
      • While Off-hook
      • When Talking to an Outside Party
      • When Setting the Features or Programming
• Index
  • Numerics
  • A
  • B
  • C
  • D
  • E
  • F
  • G
  • H
  • I
  • J
  • L
  • M
  • N
  • O
  • P
  • Q
  • R
  • S
  • T
  • U
  • V
  • W
  • Y