Troubleshooting, Technical assistance and service, Power ratings – Polk Audio DSW PRO 400 User Manual

Page 11

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TROUBLESHOOTING

No sound coming from subwoofer.

If hookup is “SUB OUT” to LFE, check
and make sure your receiver is set to

Subwoofer=YES. If hookup is via

speaker wire, check that the polarity

of the wires is correct.

Subwoofer doesn’t sound right.

Adjust volume, low pass filter, phase
and

PRO

settings.

The subwoofer is humming.

There could be interference from a
cable TV line. Disconnect the cable
TV line from the cable box to see
if the hum stops. A low-level hum
is normal.

Subwoofer has no power.

Is the AC MAIN switch on?
Check outlet; check fuse after
unplugging the subwoofer. The fuse
is located under the power cord
receptacle. Fuse type and rating is
found on the back panel.

Remote control doesn’t work.

Remove the plastic tab to activate
the remote control’s battery or try
replacing the battery. Ensure the
IR sensor is not blocked.

Power LED is red.

Unplug subwoofer for 15 minutes,
then plug back in.

TECHNICAL ASSISTANCE AND SERVICE

If, after following these hook up directions, you experience difficulty, please
double-check all wire connections. Should you isolate the problem to the
subwoofer, contact the authorized Polk Audio dealer where you made your
purchase, or call Polk Audio’s friendly Customer Service Department at
1-800-377-7655 (calls from US or CAN only), 410-358-3600 9am to 6pm EST,
Monday through Friday.

You may also contact us via email: [email protected]. For more detailed
hook up information and manual updates, visit: www.polkaudio.com.

Specifications can be found on the DSW

PRO

webpages.

Go to www.polkaudio.com.

POWER RATINGS

Model

Shipping Weight

Power Rating

DSW

PRO

400

34.6 lb. (15.7 kg)

100V-240V~50/60 Hz 160W

DSW

PRO

500

46.5 lb. (21.1 kg)

100V-120V~/220V-240V~50/60 Hz 160W

DSW

PRO

600

50.3 lb. (22.8 kg)

100V-120V~/220V-240V~50/60 Hz 200W

Customer Service Hours of Operation: Monday-Friday, 9

AM

-6

PM EST

[email protected]

11

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