Panasonic home audio products limited warranty – Panasonic SCAKX14 User Manual

Page 5

Advertising
background image

Limited Warranty Coverage
(For USA and Puerto Rico Only)

If your product does not work properly because of a defect in
materials or workmanship, Panasonic Consumer Marketing
Company of North America (referred to as “the warrantor”) will, for the
length of the period indicated on the chart below, which starts with the
date of original purchase (“warranty period”), at its option either (a)
repair your product with new or refurbished parts, (b) replace it with a
new or a refurbished equivalent value product, or (c) refund your
purchase price. The decision to repair, replace or refund will be made
by the warrantor.

During the “Labor” warranty period there will be no charge for labor.
During the “Parts” warranty period, there will be no charge for parts.
This Limited Warranty excludes both parts and labor for non-
rechargeable batteries, antennas, and cosmetic parts (cabinet). This
warranty only applies to products purchased and serviced in the
United States or Puerto Rico. This warranty is extended only to the
original purchaser of a new product which was not sold “as is”.

Carry-In or Mail-In Service

To find a service center please visit http://www.panasonic.com/help
or call 1-800-211-PANA (7262).

When shipping the unit, carefully pack, include all supplied
accessories listed in the Owner's Manual, and send it prepaid,
adequately insured and packed well in a carton box. When shipping
Lithium Ion batteries please visit our Web Site at
www.panasonic.com/BatteryHandling as Panasonic is committed to
providing the most up to date information. Include a letter detailing the
complaint, a return address and provide a daytime phone number
where you can be reached. A valid registered receipt is required
under the Limited Warranty.

IF REPAIR IS NEEDED DURING THE WARRANTY PERIOD, THE

PURCHASER WILL BE REQUIRED TO FURNISH A SALES

RECEIPT/PROOF OF PURCHASE INDICATING DATE OF

PURCHASE, AMOUNT PAID AND PLACE OF PURCHASE.

CUSTOMER WILL BE CHARGED FOR THE REPAIR OF ANY UNIT

RECEIVED WITHOUT SUCH PROOF OF PURCHASE.

Limited Warranty Limits And Exclusions

This warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or
cosmetic damage. The warranty ALSO DOES NOT COVER
damages which occurred in shipment, or failures which are caused by
products not supplied by the warrantor, or failures which result from
accidents, misuse, abuse, neglect, mishandling, misapplication,
alteration, faulty installation, set-up adjustments, misadjustment of
consumer controls, improper maintenance, power line surge,
lightning damage, modification, introduction of sand, humidity or
liquids, commercial use such as hotel, office, restaurant, or other
business or rental use of the product, or service by anyone other than
a Factory Service Center or other Authorized Servicer, or damage
that is attributable to acts of God.

THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED
UNDER “LIMITED WARRANTY COVERAGE”.

THE WARRANTOR IS NOT LIABLE FOR INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE USE OF
THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS
WARRANTY.
(As examples, this excludes damages for lost time,
travel to and from the servicer, loss of or damage to media or images,
data or other memory or recorded content. The items listed are not
exclusive, but for illustration only.)

ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING THE
WARRANTY OF MERCHANTABILITY, ARE LIMITED TO THE
PERIOD OF THE LIMITED WARRANTY.

Some states do not allow the exclusion or limitation of incidental or
consequential damages, or limitations on how long an implied
warranty lasts, so the exclusions may not apply to you.
This warranty gives you specific legal rights and you may also have
other rights which vary from state to state. If a problem with this
product develops during or after the warranty period, you may contact
your dealer or Service Center. If the problem is not handled to your
satisfaction, then write to the warrantor’s Consumer Affairs
Department at the addresses listed for the warrantor.

PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS
LIMITED WARRANTY, ARE YOUR RESPONSIBILITY.

As of January 2012

Product or Part Name

Parts

Labor

Audio Products (except items below)

1 year

1 year

DVD Home Theater System

1 year

1 year

Home Theater Audio System

1 year

1 year

SD Memory Cards, Rechargeable
Battery Packs (defective exchange)

90 days

Not

Applicable

Customer Services Directory (United States and Puerto Rico)

Obtain Product Information and Operating Assistance; locate
your nearest Dealer or Service Center; purchase Parts and
Accessories; or make Customer Service and Literature requests
by visiting our Web Site at:
http://www.panasonic.com/help

or, contact us via the web at:
http://www.panasonic.com/contactinfo

You may also contact us directly at:
1-800-211-PANA (7262)
Monday-Friday 9am-9pm, Saturday-Sunday 10am-7pm EST

For hearing or speech impaired TTY users, TTY: 1-877-833-8855

Accessory Purchases (United States and Puerto Rico)

Purchase Parts, Accessories and Instruction Books online for all
Panasonic Products by visiting our Web Site at:
http://www.pstc.panasonic.com

or, send your request by E-mail to:
[email protected]

You may also contact us directly at:
1-800-332-5368 (Phone) 1-800-237-9080 (Fax Only)
(Monday-Friday 9am-9pm EST)

Panasonic National Parts Center
20421 84th Ave. S., Kent, WA 98032

(We accept Visa, MasterCard, Discover Card, American Express)

For hearing or speech impaired TTY users, TTY: 1-866-605-1277

Panasonic Consumer Marketing Company of North America,
Division of Panasonic Corporation of North America
One Panasonic Way, Secaucus, New Jersey 07094

Panasonic Home Audio Products

Limited Warranty

AKX14P.En.book Page 1 Tuesday, January 31, 2012 2:46 PM

Advertising