General key use, Local conferencing, Splitting a conference – Polycom SOUNDPOINT 300/301 User Manual

Page 9: Transferring a call

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8

General Key Use

To navigate through menus and to enter data, these are useful tips:

1. Use

and

or the

Next and Prev soft keys to scroll
through lists. In some lists the

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Conference

Transfer

Redial

and

Hold

Del

Sel

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

Directories

Services

Conference

Transfer

Redial

keys can be used as “Page

Up” and “Page Down”.

2. Many soft keys can only be ac-

cessed by pressing the

More soft key.

3. The

Hold

Del

Sel

Conference

1

3

DEF

5

JKL

4

GHI

6

MNO

8

TUV

7

PQRS

9

WXYZ

0

OPER

*

#

2

ABC

Hold

Del

Sel

Directories

Services

Call Lists

Buddy Status

My Status

Redial

Menu

Messages

Do Not Disturb

ABC

2

1

DEF

3

5

4

MNO

JKL

GHI

6

TUV

8

7

WXYZ

9

OPER

PQRS

0

key can be pressed to

quickly exit from any menu.

4. To enter text using the dial pad,

press the number keys one or more
times. For example, for ‘A’ press
‘2’ and for ‘C’ press ‘222’. When
in text entry mode the display title
will show whether keys will gener-
ate numbers (

1), upper-case (A) or

lower-case (

a) characters and the

1/A/a soft key can change this.

Local Conferencing

A conference may be created with two other par-
ties using the phone’s local conferencing feature.

1. Place a call to the first party.
2. Press the

Conf soft key to obtain a

new line (the active call is placed
on hold).

3. Dial the number of the second party

or use the arrow keys to access
speed dial numbers or the missed
call list, or use the Features menu to
access placed and received call lists.
From one of these lists press the

Dial

soft key.

4. When the second party answers,

press the

Conf soft key again to join

all parties in the conference, or
press the

Split soft key to put the first

call on hold and keep the second
call as the active call.

A conference may be created at any time
between an active call and a call which is
on hold (on the same line) by pressing the
Join soft key.

Splitting a Conference

Ending the call on the conference
originator’s phone will end the
conference.

When a conference has been established,
a

Split soft key is available. Pressing this

key will split the conference into two calls
on hold.

Transferring a Call

1. During a call, press the

Trnsfr soft

key (the active call is placed on
hold).

2. Press the

Blind soft key if a blind

transfer (without consultation) is
required.

3. Dial the number to which you want

to transfer the call or use the arrow
keys to access speed dial numbers
or the missed call list, or use the
Features menu to access placed
and received call lists. From one

of these lists press the

Dial soft key.

(This step completes a blind trans-
fer.)

4.

Press the

Trnsfr soft key again after

consulting with the new party to
complete a consultative transfer
or press the

Split soft key to put

the first call on hold and keep the
second call as the active call

.

Transfer may be cancelled during estab-
lishment by pressing the

Cancel soft key.

The original call is resumed.

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