Panasonic KX-TH102-C - Manual (Page 80)

Useful Information
80 For assistance, please visit http://www.panasonic.com/phonehelp
Troubleshooting
General use
Programmable settings
Problem Cause & solution
The unit does not work.
L
Make sure that the battery is installed correctly and fully
charged (page 16).
L
Check the connections (page 13 – 15).
L
Unplug the base unit’s AC adaptor to reset the unit.
Reconnect the adaptor and try again.
L
The handset has not been registered to the base unit.
Register the handset (page 54).
I cannot hear a dial tone.
L
Confirm that the telephone line cord is connected (page
14).
L
Disconnect the base unit from the telephone line and
connect a known working telephone. If the working
telephone operates properly, contact our service
personnel to have the unit repaired. If the working
telephone does not operate properly, contact your
telephone company.
“Recharge battery” is
displayed and I cannot
perform the following
operations:
– recording or erasing a
customized ringer
– editing a title for a
customized ringer
– copying MULTI TALK V
USB Utility settings
(songs, phonebook
items, programmable
settings, etc.) from your
computer
L The battery power is low. Fully charge the battery (page
16) and try again.
Problem Cause & solution
I cannot program items. L While another user is listening to messages or the
answering system is answering a call, you cannot
program. Try again later.
While programming, the
handset starts to ring.
L
A call is being received. Answer the call and start again
after hanging up.
TH102-C.book Page 80 Monday, March 13, 2006 2:41 PM