Panasonic KX-TH102-C User Manual
Page 81
 
Useful Information
For assistance, please visit http://www.panasonic.com/phonehelp
81
Making/answering calls, intercom
Problem
Cause & solution
Static is heard, sound 
cuts in and out. 
Interference from other 
electrical units.
L
Move the handset and the base unit away from other 
electrical appliances (microwave, wireless LAN 
appliance, etc.).
L
Move closer to the base unit.
L
Raise the base unit antennas.
L
Turn on the clarity booster feature (page 29).
L
If your base unit is connected to a telephone line with 
DSL service, we recommend connecting a noise filter 
between the base unit and the telephone line jack. 
Contact your DSL provider for details.
The handset and base 
unit do not ring.
L
The ringer volume is turned off. Adjust it (page 46, 68).
I cannot make a call.
L
The dialing mode may be set incorrectly. Change the 
setting (page 24).
L
The base unit (including answering system) or another 
handset is in use. Try again later.
I cannot redial by 
pressing {REDIAL}.
L
If the last number dialed was more than 48 digits long, 
the number will not be redialed correctly. Dial the 
number manually.
I cannot have a 
conversation using the 
headset.
L
Make sure that a Panasonic optional headset is 
connected properly (page 77).
L
Your optional Bluetooth headset is not registered. 
Register it (page 77).
L
If “SP-phone” is displayed on the handset, press {C} 
to switch to the headset.
I cannot make long 
distance calls.
L
Make sure that you have long distance service.
I cannot page the 
handset or base unit.
L
The called handset is too far from the base unit.
L
The called unit is in use. Try again later.
I cannot turn the clarity 
booster feature on.
L
The resources available for wireless communication 
(making or answering calls with another handset, 
monitoring camera images from a computer, etc.) are 
limited. Wait for the other user to end the operation and 
try again.
The interrupt tones sound 
while I am on an outside 
call or on an intercom call 
or monitoring a room.
L
A call is being received. Press {OFF} to end the call or 
stop monitoring, then answer the call.
TH102-C.book Page 81 Monday, March 13, 2006 2:41 PM