Panasonic DMP-BDT300 - Manual (Page 34)

34
VQT2T11
Reference Reference
Troubleshooting guide
Before requesting service, please perform the
following steps.
The following do not indicate a problem with this unit:
≥ Regular disc rotating sounds.
≥ Image disturbance during search.
≥ Image disturbance when replacing 3D discs.
∫ Unit doesn’t respond to remote control
or front panel buttons.
Press and hold [Í/I] on the main unit for 3 seconds.
– If still unable to turn the unit off, disconnect the AC mains
lead, wait 1 minute, then reconnect the AC mains lead.
∫ Cannot eject disc.
The unit may have a problem.
1 While the unit is off, press and hold [OK], the yellow
button and the blue button on the remote control at the
same time for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [ 1](right) on the remote control or [Í/I]
on the unit until “06 FTO” is displayed on the unit's
display.
3 Press [OK] on the remote control or [ < OPEN/CLOSE] on
the unit.
To return to the factory preset.
¾ Select “Yes” in “Default Settings” in the Setup menu. (> 33)
To return all settings to the factory preset.
¾ Reset the unit as follows:
1 While the unit is off, press and hold [OK], the yellow
button and the blue button on the remote control at the
same time for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [ 1](right) on the remote control or [Í/I]
on the unit until “08 FIN” is displayed on the unit's display.
3 Press and hold [OK] on the remote control or [ < OPEN/
CLOSE] on the unit for at least 3 seconds.
Power of this unit is turned off when the input
for the TV is switched.
¾ This is a normal phenomenon when using VIERA Link
(HDAVI Control 4 or later). For details please read the
operating instructions for the TV.
The remote control doesn’t work properly.
¾ The remote control and main unit are using different
codes. If “SET 1” , “SET 2” or “SET 3” is displayed when a
button is pressed on the remote control, change the code
on the remote control. (> 33)
¾ It may be necessary to set the manufacturer code or the
remote control code again after changing the batteries for
the remote control. (> 16)
The TV tuner mode is not displayed when the
TV is switched on.
¾ This phenomenon may occur, depending on the TV
setting, when “Quick Start” is set to “On”.
– Depending on the TV, this phenomenon may be prevented
by reconnecting the HDMI cable to a different HDMI input
terminal or by changing the HDMI auto connection setting.
You have forgotten your ratings password.
You want to cancel the ratings level.
¾ The ratings level returns to the factory preset.
1 While the unit is on, press and hold [OK], the yellow
button and the blue button on the remote control at the
same time for more than 5 seconds.
– “00 RET” is displayed on the unit’s display.
2 Repeatedly press [ 1] (right) on the remote control or [Í/
I] on the unit until “03 VL” is displayed on the unit's
display.
3 Press [OK] on the remote control or [ < OPEN/CLOSE] on
the unit.
Do you have the latest firmware installed?
Firmware updates may be released to correct operating
irregularities that are discovered with certain movies.
(> 16)
4
Make the following checks.
If the problem remains unresolved, consult
your dealer for instructions.
General operation
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