Nortel Networks Meridian 1 PC Console Interface Unit - Manual

PC Console Interface Unit Quick Reference Guide-N0039836 Page 1 of 4 Standard 3.00
Meridian 1 PC Console Interface Unit Quick Reference Guide
This quick reference guide describes the basic components of the Meridian 1 PC Console Interface Unit (PCCIU), and
provides instructions for what you should do if your PC power fails, or the PCCIU does not work properly.
Note:
The attendant cannot receive calls until your associated PC-based Console software application is up and
running.
The front panel The front panel of the Meridian 1 PCCIU contains the following:
• The brandline insert, which you can replace with your own company’s logo.
• The alerter speaker, which lets you know when you have an incoming call.
• The volume control, which enables you to adjust the headset or handset volume.
• The Status LED, which indicates the current operating status of the PCCIU:
— Solid green indicates that the PCCIU is working properly.
— Off indicates that there is no power going to the PCCIU. Contact your system
administrator.
— Flashing red is a major alarm indicating that a system-related error has occurred
at the Meridian 1 system. Contact your system administrator.
— Flashing green indicates one of the following:
a. PCCIU is in Night Service or Position Busy
b. Power Fail Transfer (PFT) switch is in the incorrect position (Off)
c. handset or headset is not connected properly
— Solid red indicates that the PCCIU is not communicating with the PC properly.
Contact your system administrator.
— Solid yellow indicates that a failure occurred during the PCCIU self-test diagnostic
routine. Contact your Nortel distributor.
Figure 1: Front panel of the PC Console Interface Unit