NETGEAR DGN2000 - Manual (Page 33)

Troubleshooting 29
Troubleshooting
This chapter gives information about troubleshooting your wireless-N modem router. After each
problem description, instructions are provided to help you diagnose and solve the problem. For the
common problems listed, go to the section indicated.
• Is the router on?
Go to “Basic Functioning” on page 29 .
• Have I connected the router correctly?
Go to “Troubleshooting the Web Configuration Interface” on page 31 .
• I cannot access the router’s configuration with my browser.
Go to “Troubleshooting Internet Browsing” on page 34 .
• I have configured the router but I can’t access the Internet.
Go to “Troubleshooting the ISP Connection” on page 32 .
• I cannot remember the router’s configuration password.
Go to “Using the Wireless On/Off and WPS Buttons to Reset the Router” on page 37 .
• I want to clear the configuration and start over again.
Go to “Restoring the Default Configuration and Password” on page 36 .
Basic Functioning
After you turn on power to the router, the following sequence of events should occur:
1. When power is first applied, verify that the Power LED is on (see “Hardware Features” on
page 2 for an illustration and explanation of the LEDs).
2. After approximately 10 seconds, verify that:
a. The LAN port LEDs are lit for any local ports that are connected.
b. The ADSL Internet port LED is lit.