Mustik mp3 player – Netac Tech A150 User Manual
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Mustik MP3 Player
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warranty period. A RMA number will be issued within 2 working days.
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Any RMA number is only valid for 14 days, other than that a new application
needs to be filled again.
ANY RETURN WITHOUT PRE-APPROVED RMA NUMBER WILL BE REJECTED
OR DELAYED. IT IS A MUST-HAVE FOR ALL RETURN OR REPAIRING OR
EXCHANGE OR MISSING ISSUES.
3)
How to send the defective product(s) to Netac?
The "Netac RMA Request Form" must NOT be enclosed in the RMA package
sent to Netac, but the RMA number is REQUIRED to be written on the top of
the box when you send it/them back. The defective product(s) sent to Netac
without RMA number will NOT be received, repaired and/or returned.
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Netac don't accept any collect shipment. All RMA shipment must be prepaid.
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Don't make any shipment until having the Shipping Instruction from Netac.
Please ask further advice from Netac Customer Service Dept. as bellow
before you send out the defective products.
4)
Contact information
E-mail: [email protected]
Contact: Byele Yu, Alick Liu (Customer Service Dept.)
Contact phone: +86-755-26727573, 26994767
Company line: +86-755-26727800
Fax: +86-755-26727610
Business hour: 08:30 - 17:40 Beijing Time, Mon.- Fri.