Nextel comm IDEN H69XAH6RR1AN User Manual

Page 118

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110

Nextel

®

Terms and Conditions of Service

the full amount due under this Agreement, plus any
additional amounts charged under this paragraph.
If Nextel obtains the services of a collection or
repossession agency or an attorney to assist in
remedying any breach of this Agreement by
Customer, including but not limited to, Customer's
nonpayment of charges, Customer shall be liable
for this expense.

Disputed Charges - Customer may dispute only
those charges that Customer believes are the
result of (1) a billing error; (2) a problem related to
Customer's Service; or (3) dropped calls. To
dispute any charge, Customer must pay all
undisputed amounts when due and submit a
written notice to Nextel within ninety (90) days of
the problem or before the end of the third billing
cycle after the date upon which the problem
occurred, whichever occurs later. CUSTOMER
WAIVES THE RIGHT TO DISPUTE ANY
CHARGES FOR WHICH TIMELY NOTICE IS NOT
PROVIDED TO NEXTEL. Nextel shall resolve all
disputed charges in its sole discretion. If Nextel
determines that an error was made on Customer's
invoice, Nextel will credit Customer's account in the
amount of the error. If Nextel determines that a
disputed charge was validly assessed upon
Customer, Nextel will notify Customer and
Customer must furnish the amount to Nextel within
a reasonable period of time; or, if authorized by
Customer, Nextel may instead charge Customer's

credit card or debit card by any amount that was
validly assessed. If Customer fails to pay any
undisputed amount or, after a reasonable period of
time, fails to pay any amount determined by Nextel
to have been validly assessed upon Customer,
Nextel may exercise any remedies available to
Nextel under this Agreement for non-payment,
including termination of the Agreement. Customer
hereby acknowledges that he or she has read the
explanation of rates and charges set forth in this
Section 7 and understands that these rates and
charges may be assessed upon Customer, to the
extent applicable.

8. BILLING - Nextel shall issue invoices for Service
and for purchases of Equipment. Nextel's invoicing
cycle is approximately thirty (30) days, but may
change from time to time. The day of the month on
which Customer receives an invoice may vary and
is subject to change. Service charges will be
invoiced to Customer in advance, and usage
charges will be invoiced in arrears. Customer may
be assessed a shipping charge for Equipment
delivered to Customer. Unless otherwise specified
in Customer's Service Plan, any unused minutes or
other allotted Services under Customer's Service
Plan will not be carried over to any other billing
cycle. If Customer's Service is terminated for any
reason (including if Customer's Number is ported)
before the end of any billing cycle, no credit or
refund will be provided for unused minutes or other

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