Nortel Networks Business Communications Manager (BCM) & Norstar Installation - Manual (Page 56)

Console.NET Installation & User Guide
Page 56
The main GUI window consists of 5 Primary areas.
Active Call Window
The left side of the screen displays three types of calls.
• Ringing Calls are displayed with a red background fill.
• Parked calls are displayed with a blue background fill
• Holding calls are displayed with a yellow background fill
Personal Call Window
The top middle window displays up to two calls that you may be involved in
independently or as a conference call.
Message Window
Messages can be typed in this field for three types of messaging functions
• Attach to a "Sticky" message to a call to help identify calls placed on hold or
parked for future reference.
• Post a message notification on an extension to identify the status of an employee