Nextel comm IR1200 - Manual (Page 16)

iR1200 Modem
8 nextel.com
Nextel Customer Care
For domestic customer care issues, including installation, technical support, or
to order accessories contact your technology administrator or designated field
care representative.
When you call, please have a detailed description of your problem. To provide
you with fast and quality support, our Customer Care representative may ask
for the following:
• Computer operating system (Windows 95/98/NT/2000/CE).
• Version of the operating system (e.g. NT 4, Windows 95 Version B, CE
2.1, etc.).
• Information regarding the modem (most can found on the diagnostic
menu).
• Geographic location of use.
• IMEI Number
• SIM ID Number
• Account Number