Quick messaging, Transferring an outside caller to a mailbox, Accessing the auto attendant from a mailbox – Net Optics 3300 User Manual

Page 14

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Voice Mail User Guide

14

Personal Contacts

Program alternate numbers where callers can contact you

instead of leaving a message. See “Personal Contacts” on page 21 for more information.

Forward to E-mail

Enable or disable the forward voice mail to e-mail feature. See

“Forward to E-mail” on page 22 for more information.

Exit Options

Exit User Options menu.

Quick Messaging

Quick Messaging allows you to leave messages for yourself or fellow employees without ringing
their telephone or accessing your mailbox.

1.

Dial the Message Center extension.

2.

When the system answers, press

.

3.

Enter the mailbox number where you wish to leave a message. If you normally use a dialing
prefix to call the mailbox user, enter that prefix before the mailbox number.

4.

Record the message (at least two seconds in length).

5.

Press any key or hang up.

Transferring an Outside Caller to a Mailbox

To transfer a caller on an outside line to a mailbox:

1.

Press the Transf/Conf key. If you do not have a Trans/Conf key, press and release the
hookswitch.

2.

Dial the Message Center extension.

3.

When the system answers,

If you have a mailbox, press

.

If you do not have a mailbox, press

.

4.

Enter the mailbox number where the caller wants to leave a message. If you normally use
a dialing prefix to call the mailbox user, enter that prefix before the mailbox number.

5.

Hang up immediately.

Accessing the Auto Attendant from a Mailbox

To dial another extension when you call someone and get their mailbox:

1.

During the mailbox greeting, press

to transfer to the Auto Attendant.

2.

Dial the extension you want to reach. If Name Dialing is enabled on the system, you can
use the keypad to spell the name of the party you want to reach.

Tip: If you do not hang up immediately, the caller will miss part of the mailbox’s greeting.

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