Nintendo dsi privacy policy – Nintendo DSi XL User Manual

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Nintendo DSi Privacy Policy

Nintendo is dedicated to protecting your privacy and handling any personal information we obtain from you with care and respect.

This Nintendo DSi Privacy Policy (“Privacy Policy”) is intended to provide you with an understanding of information that may be

submitted and collected through use of the Nintendo DSi System. We may revise and update this Privacy Policy from time to time.
Please review the most recent version of this policy frequently by going to http://support.nintendo.com or contacting our customer

service department at (888) 977-7627. This Privacy Policy only applies to information submitted or collected from your Nintendo DSi.
Information you may submit through any of Nintendo’s Web sites or the Wii console is subject to the applicable privacy policy posted
at http://support.nintendo.com. Please read this Privacy Policy; it applies to use of your Nintendo DSi by you and any other person
using your Nintendo DSi (whether you gave them permission to use it or not).

ATTENTION PARENTS OR LEGAL GUARDIANS:

PROTECTING CHILDREN’S PRIVACY
We do not knowingly collect personally identifiable information from children under the age of 13, absent verifiable parental consent.
Before allowing your children to use the Nintendo DSi, we strongly recommend you educate them on the importance of not sharing
personally identifiable information about themselves with strangers. In particular, we recommend you tell your children not to use
any personally identifiable information for their Nintendo DSi user name, in-game nicknames, or when communicating with other
Nintendo DSi users through the Nintendo DSi wireless communication features. We strongly recommend you assist your children
with the setup of their Nintendo DSi, and that you supervise your children’s use of the Nintendo DSi at all times. You can restrict
your children’s use of certain features of the Nintendo DSi by setting up the Nintendo DSi Parental Controls function. For a detailed
description of the Nintendo DSi wireless communication features and Parental Controls, please see the Nintendo DSi Operations
Manual included with your Nintendo DSi and also available at http://support.nintendo.com.

INFORMATION COLLECTED
“Personal Information” is information that may be used to identify you such as your name, address, telephone number, or name based
email address (for example, [email protected]). We only collect Personal Information you provide to us or as described below.
If you choose not to provide us with Personal Information, use of your Nintendo DSi will not be affected, except to the extent that
certain features, such as those described in the section immediately below, request disclosure of certain Personal Information.
In addition to the Personal Information you provide to us, we may collect anonymous information from you such as your age, gender,
geographic area, Nintendo DSi internet protocol (IP) address, and media access control (MAC) address. We will not link your Personal
Information with any anonymous or aggregate information we collect from you unless (1) you authorize us to do so; (2) you choose
to link your DSi Shop Account to your Club Nintendo account; (3) we notify you first; or (4) we are responding to legal process. In order
to provide you with more customized services, we may also receive and record information on our server logs from the Nintendo
Wi-Fi Connection Service (WFC), including but not limited to your IP address, MAC address, cookies, transactions, settings and
download activity. If you do not want Nintendo to collect this information you can turn off Nintendo WFC on your Nintendo DSi. If you
provide sensitive information when communicating with third parties via your Nintendo DSi, Nintendo does not receive or collect that
information. Your Nintendo DSi may store on its hard drive Personal Information or sensitive information for your convenience.

HOW SUCH INFORMATION IS COLLECTED AND USED
We may collect Personal, anonymous or aggregate information from you for several purposes including to: (i) customize your
Nintendo DSi Shop catalog and other catalogs; (ii) communicate with you regarding games, contests, sweepstakes, surveys, product
changes, Nintendo WFC issues and more; (iii) facilitate your use of certain Nintendo DSi applications and features; (iv) process orders
you have placed through your Nintendo DSi; and (v) set up repair orders. Some of the types of information collected and the way the
information is handled are detailed by category below.

Surveys: We may conduct surveys of Nintendo DSi users. The information we collect from you in a survey will be demographic or
opinion information and will not be tied to your Personal Information unless we notify you otherwise. The results of anonymous or
aggregate data collected from surveys, but not Personal Information, may be disclosed to the public.

Contests and Sweepstakes: We may host various contests and sweepstakes. To enter you may be required to submit certain
Personal Information about yourself. For more information about Nintendo contests or sweepstakes, please see the official rules of the
contest or sweepstake you are entering.

Nintendo DSi Online Applications: Certain Nintendo DSi online applications may request anonymous information from you, which we
may use to recommend games to you or to develop new games and services. For more information, please visit http://support.nintendo.com.

Nintendo DSi Shop Account: If you pay for items through the Nintendo DSi Shop with your credit card, you need to provide a valid
credit card number, expiration date, credit card security code and your city, state/county/province and zip code/postal code. We do
not ask for your name or your complete address unless you order items that we must ship to you, rather than deliver via a download.
You must be over the age of 18 to place orders online. Any credit card information you submit through the Nintendo DSi Shop will be
transmitted using SSL encryption. All such encrypted information will be maintained and processed by Nintendo and its trusted third
party credit card processors on secure computers that are not accessible from the Internet. This encrypted information is subject to the
section below entitled “Security.”

IP Addresses: Your Nintendo DSi is automatically assigned an IP address by your Internet Service Provider when you connect to
Nintendo WFC. Nintendo WFC automatically creates log files of user activities via Nintendo WFC and may also record the IP address
and MAC address of users. In general, we only use log files to monitor traffic on our Web sites and to troubleshoot technical problems.

In the event you do not comply with the Nintendo DSi End User License Agreement (EULA) or Nintendo DSi Code of Conduct when
using Nintendo WFC we may block your IP address. We do not link IP addresses to Personal Information unless we notify you or
unless necessary to enforce our Nintendo DSi EULA or Code of Conduct or to respond to legal process.

Web Beacons: Certain Nintendo DSi online applications may use a common Internet technology called “Web beacons” (also
called “Web bugs,” “action tags,” “pixel trackers,” or “clear GIFs”), which are small graphic images placed on a Web page, Web-based
document, or in an email message, designed to collect certain information and monitor user activity online. Web beacons are
invisible to you because they are typically very small (only 1-by-1 pixel) and the same color as the background of the Web page,
document or email message. We may use Web beacons to collect anonymous information such as the Nintendo DSi IP address, MAC
address, the URL of the page the Web user comes from, and the time the Web beacon is activated (such as when you view the Web
page, advertisement, or email containing the Web beacon). We do not use Web beacons to collect Personal Information. We may use
the anonymous information collected through Web beacons to determine how to improve the Nintendo DSi applications by seeing
which areas, features, and products are most popular; personalizing the Nintendo DSi services and making recommendations based
on downloaded products; and completing transactions you have requested. In the event you visit a third party’s Web site through the
Internet browser on the Nintendo DSi, or you choose to view an ad from a third party, such as those made available at Nintendo Zone
stations, those Web sites or ads may also contain tools such as cookies and Web beacons which may be accessible to such third party.

Cookies: Certain online Nintendo DSi applications may use cookies, which are small text files that a Web site places on your Nintendo
DSi. These files identify your Nintendo DSi and record data about your visit so that when you return to a Web site, the site recognizes
your Nintendo DSi and can personalize your visit. Cookies may be linked to your transaction history, online game play or other
information. We may use information collected by cookies, as well as other tools such as log files and Web beacons, to determine how
to improve the Nintendo DSi applications by seeing which areas, features, and products are most popular; personalizing the Nintendo
DSi services and making recommendations based on downloaded products; and completing transactions you have requested.

In the event you visit a third party’s Web site through the Internet browser on the Nintendo DSi, or you choose to view an ad from a
third party, such as those made available at Nintendo Zone stations, those Web sites or ads may also contain tools such as cookies
and Web beacons.

Other: In order to constantly improve the products and services we provide and better meet your needs, we may also use your
Personal Information as well as anonymous or aggregate information for our marketing purposes, demographic studies, and quality
assurance. In some cases, we may add to or update your Personal Information with data collected from offline sources (e.g., mail-in
registration cards or date of purchase information from retailers). If we combine information collected offline with information
collected through the Nintendo DSi, the combined Personal Information will be treated in accordance with this Privacy Policy.

DISCLOSURE OF INFORMATION
We do not sell or rent any of our customers’ Personal Information to third parties. We may, however, share Personal, aggregate or
anonymous information with our vendors to help us perform various functions necessary to operate our business (for example,
completing downloads or purchases, developing and executing marketing campaigns, etc.) and with our affiliated companies. We
also may disclose your email address to our partners for the sole purpose of sending you email messages you have requested, or to
ensure that you do not receive such messages if you have opted out of receiving them. These partners are prohibited from using your
email address for any other purpose. We may disclose Personal Information in order to comply with legal process, respond to claims
or inquiries, or protect the rights, property or personal safety of Nintendo, our customers or the public. In addition, information
about our customers, including Personal Information, may be disclosed as part of any merger, sale, transfer of company assets, or
acquisition, if permitted by and done in accordance with applicable laws.

LINKING ACCOUNTS
You may link your Nintendo DSi Shop Account to your Club Nintendo account to receive personalized content and participate in a
variety of activities, promotions and programs. Once you have linked your Club Nintendo account to your DSi Shop Account, any
Personal Information you enter on your Club Nintendo account will be linked to your DSi Shop Account.

NINTENDO DSi GAMES
Certain Nintendo DSi games and features give you the opportunity to create a nickname, create a user name and interact with
other Nintendo DSi users. We strongly encourage you not to use your own name for any nicknames or user names you may create.
In addition, we strongly encourage you not to share Personal Information about yourself and not to allow your children to share
Personal Information about themselves with other Nintendo DSi users.

For certain Nintendo DSi applications, including some Nintendo DSi games, your Nintendo DSi Friends may have access to
information such as whether you have downloaded or are using a particular Nintendo DSi game.

INFORMATION STORED ON YOUR NINTENDO DSi
Certain sensitive or Personal Information about you may be stored on your Nintendo DSi. For your protection, before selling or
otherwise transferring your Nintendo DSi, please be sure to clean and securely remove all Personal Information, any content you
created, and all other stored sensitive information on the Nintendo DSi. For instructions on how to remove this information, please
see the Internet Setup section of your Nintendo DSi Operations Manual.

Last Updated: April 1, 2009

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