Troubleshooting tips, Troubleshooting tips” on, If yo – NETGEAR MA101 User Manual

Page 33

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27

Troubleshooting Tips

If you have problems getting wirelessly connected to your network, try the tips
below.

Symptom

Cause

Solution

The LED on the
wireless USB
adapter is off

The wireless USB
adapter cable is not
inserted into the
USB port properly
or the proper
MA101 USB
Adapter software is
not loaded.

• Remove and reinsert the wireless USB

adapter USB cable.

• Check the device manager in Windows

to see if the wireless USB adapter is
properly recognized in the Windows
operating system. Reload the driver if
necessary.

• Try to install the MA101 on a different

USB port on your system if one is
available.

I am connected
to a wireless
network
through an
access point,
but I cannot see
the other
computers on
the Ethernet
side of the
network.

This could be a
physical layer
problem or a
network
configuration
problem.

• Check to make sure that the access point

is connected to the Ethernet network.

• Make sure that the IP addresses and the

Windows networking parameters are all
configured correctly. Please refer to

“Preparing Your PCs for Network
Access” on page 41

.

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